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2014 ANCOR Conference: Beyond the Envelope

May 4, 2014 to May 6, 2014

Hilton Miami Downtown
1601 Biscayne Boulevard
Miami, FL  33132
(305) 374-0000

Innovators, Status Quo Rejecters, Boundary Smashers . . . This One’s For You

As usual, our best ideas come from watching you. And what we see is that you’ve always pushed the envelope. You looked at the status quo, and said: “We can do better.” You rejected institutions. You fought segregation. You’ve accepted no limits on the ways you can support people with disabilities living the lives they choose.

You challenged public perception. You challenged lawmakers and regulators. You challenged yourselves.

Time and time again, you’ve channeled innovation. You’ve broken through and found a way to give the people you serve the best supports possible.

That’s what this year’s conference is all about – ANCOR supporting you as you continue to push the edge of the envelope. We’ll bring you new ideas, creative strategies, and pioneering solutions. We’ll bring you speakers you won’t forget. We’ll host a town hall meeting unlike any other. And after a long winter, we’ll let the sun rejuvenate us and fuel robust discussions about the future and the things you need to keep pushing beyond the envelope.

Join us in Miami, FL May 4 – 6 for the 2014 ANCOR Conference: Beyond the Envelope, and be sure to register your DSPs for our DSP Leadership Academy. Registration for DSPs is free with any paid registration from your organization.

Envelope pushers, advocates, difference makers: we need your voice this year! So register now and make a plan to be there this May!

About the Conference Tracks

We know that the organizations that get the most from the conference make it a team event — bringing multiple people, each of whom is on a mission to absorb something slightly different. So this year, we’re setting up your team to succeed in an even bigger way! To ensure that the conference is productive, enlightening, and full of envelope-pushing strategies for every single attendee, we’ve reorganized the content into four specific tracks, plus the DSP Academy.

Building Capacity Track
What: Strategic, challenging sessions about how to get the most from your team, best practices, and organizational transformation.
For: CEOs, executive directors, COOs, organization board members

What’s New Track
What: Innovative approaches to service delivery, technology, and quality of life/health and wellness issues; the latest ideas for providers to consider and adopt.  
For: CEO/EDs, COOs, HR, supervisors and middle managers

Next Generation Track
What: Thought-provoking sessions to prepare the next generation of leaders in your organization.
For: HR, supervisors, middle managers

Shaping Policy Track
What: Sessions that tackle the hottest policy and regulatory developments – from managed care trends and the Kansas experience to the hottest HCBS definition of community.
For: CEO/EDs, COOs, government relations

DSP Leadership Academy
What:  Sessions dedicated to leadership development for DSPs, including the NADSP Code of Ethics, advocacy for DSPs and more. (Remember, DSPs are free with a paid registration from your organization.) Information and registration for the DSP Leadership Academy can be found here.
For: DSPs

Download the conference brochure here.

Sponsored in part by ANCOR’s proud Gold Partners:

2014 ANCOR Gold Partners

Early Bird

(Extended through April 25)

  • *ANCOR member: $750

  • *ANCOR member - 3rd and subsequent registrant: $705

  • Non-member: $1,050

Standard Rate

(April 26 and onward)

  • *ANCOR member: $875

  • *ANCOR member - 3rd and subsequent registrant: $830

  • Non-member: $1,200

* ANCOR Members: if you have not renewed your membership for 2014 by start of the conference, you will be billed at the non-member rate.

Extras

  • Pre-conference: Beyond Facility-Based Work and Day Hab (May 4): $125

  • Pre-conference: Positioning for Change (May 4): $125

  • Certificate of Attendance: $5

Registration

Online registration has ended. Registration onsite will be available.

Cancellations

There will be a $75 charge for cancellations through April 18. No refunds will be issued for registrations cancelled on or after April 19. Substitutions are permitted. If you need to make a substitution, contact us.

Questions?

Contact Jerri McCandless with questions or requests for disability related accomodations (please give 30 days of advanced notice for special requests).

Consent Notice

Be aware that by participating in ANCOR’s public forum, “The 2014 ANCOR Conference: Beyond the Envelope,” you are automatically authorizing the American Network of Community Options and Resources (hereinafter “ANCOR”) and its employees, agents and assigns to use your name, photograph, voice or other likeness for purposes related to the mission of ANCOR, including but not limited to publicity, marketing, websites, other electronic forms or media, and promotion of ANCOR and its various programs.

Hilton Miami DowntownHilton Miami Downtown

1601 Biscayne Boulevard
Miami, Florida 33132
(305) 374-0000

ANCOR is on the road again! Our 2014 Annual Conference: Beyond the Envelope will take place in sunny Miami at the Hilton Miami Downtown May 4-6. Miami's downtown has recently undergone a transformation, enhancing its cool international vibe. This business class hotel with its smooth urban ambiance is centrally located on Biscayne Boulevard in the heart of downtown Miami, Florida and offers majestic skyline views of the city and Biscayne Bay. It also offers first-class service with all amenities. You'll be approximately four miles from South Beach and only one mile from Bayside Marketplace, with its 150 entertainment venues including music, boat tours, shopping and restaurants. Other restaurants are within a short walking distance of the hotel. Free trolley service is also available in downtown Miami.

The Miami Hilton is now sold out. Please contact A Room With A View for information on the designated ANCOR overflow hotel. They will secure the lowest available rates within walking distance of the Hilton Hotel. In the event that rooms become available at the Hilton Hotel due to cancellations, A Room With A View will notify conference attendees and help transfer reservations back to the Hilton Hotel in the order in which they were booked.

A Room With A View can be reached at 1-800-780-4343, Monday-Friday, 8:30am-5p.m. central time. This is a FREE SERVICE for all ANCOR attendees.

If you have any problems making your reservations contact Jerri McCandless.

Transportation to hotel from Miami International Airport

  • Cab fare from airport to hotel is approximately $25. Depending on traffic, it should be a 15-20 minute ride.   

  • Super Shuttle is also available. Follow signs in airport for shuttle desk. $18 – specify you want the shuttle for downtown hotels. Or better yet, make a reservation in advance with Super Shuttle.

  • Metro Rail is available from the airport. Fare is $2.25. Take the Metrorail to Government Center, then transfer to Metromover (free). Take the Omni Loop Mover, go six stops and get off at Adrienne Arscht Mover Station. The hotel is around the corner.

  List of Exhibitors
AAIDD AbleLink Technologies
AHP Healthcare Solutions Association of Professional Developmental Disability Administrators (APDDA)
Benetech, Inc. – SRPN Partner Bethesda Institute
CARF International CMS
CQL | The Council on Quality and Leadership DirectCourse – Special Partner
Direct Service Works Embassy Management, LLC
eVero Corporation Foothold Technology
Furniture Concepts – SRPN partner Health Risk Screening, Inc.
Intellinetics, Inc. Irwin Siegel Agency, Inc.
Jacox Management Solutions Mainstay/My 25
Medline Industries, Inc. – Gold partner and SRPN partner MITC
National Alliance for Direct Support Professionals (NADSP) National Datacare Corporation
Netsmart Provider Resources Group
Pharmacy Alternatives Practical Health Systems, Inc.
QBS, Inc. Qualifacts Systems, Inc.
Quantum Solutions – Gold partner and SRPN partner Relias Learning – Gold partner and SRPN partner
Rest Assured Scioto Properties – Gold partner
SEFCU Insurance Agency – SRPN partner Sengistix, LLC
SimplyHome Solana Enterprise Software
Special Considerations SteadyCare,LLC
Stoneridge Partners Therap Services
TimeSimplicity Vertess Advisors, LLC

 

(dates and times subject to change)

Leadership Meetings 

Date Time Committee
Friday, May 2

1:00 PM - 5:00 PM

Metronome

ANCOR Foundation Board of Directors (followed by dinner)
Saturday, May 3

9:30 AM - 12:00 PM

Concerto A

Government Relations Meeting
Saturday, May 3

12:30 PM - 6:00 PM

Concerto D

Board of Directors Meeting (followed by dinner)
Sunday, May 4

8:00 AM - 10:15 AM

Concerto D

Board of Director Meeting
Sunday, May 4

9:00 AM - 10:30 AM

Degas

Professional and Organizational Development Meeting
Sunday, May 4

10:30 AM - 12:00 PM

Concerto A

Board of Representatives Meeting
Sunday, May 4

1:00 PM - 3:30 PM

Concerto D

State Association Executives Meeting

Agenda 

Date Time Session
Sunday, May 4

9:00 AM - 6:00 PM

Ballroom Foyer

Registration
Sunday, May 4

1:00 PM - 4:00 PM

Concerto B

Building Capacity

Pre-conference: Beyond Facility-Based Work and Day Hab

Serena Lowe, Senior Policy Advisor, U.S. Department of Labor, Office of Disability Employment Policy (ODEP)
Genni Sasnett, Independent Community Support Consultant, Subject Matter Expert, ODEP Employment First State Leadership Mentoring Program
Nancy Gurney, President/CEO, Opportunity Services (MN)

In light of the DOJ's ramped up Olmstead enforcement in the area of employment and day services, and the new CMS definition of community, many providers are wondering how they can ensure employment opportunities for the people they serve without the risk of losing critical waiver funding. This workshop is all about how providers can successfully transition to a new model of employment supports.

This session will use two provider case studies, hands-on coaching and breakout discussions with subject matter experts in the area of provider transformation. Participants will come away with:

  • An overview of new Federal policy and legal developments that directly impact the delivery of services to individuals with disabilities.

  • Information on accessing ODEP technical resources, tools, and innovative strategies.

  • A clear idea about how to approach organizational change at all levels.

  • Strategies for addressing common barriers and challenges.

  • Coaching around professional development/training, message development, and stakeholder engagement for solidifying buy-in of leadership, individuals, families, and communities.

Special pre-conference registration required.

Audience: CEO, COO, Board, Senior Supervisor, Mid-Manager, DSP

Sunday, May 4

1:00 PM - 4:00 PM

Concerto C

Building Capacity

Pre-conference: Positioning for Change

David Jacox, Founder, Jacox Solutions
Sean McGuire, Founder and CEO, E.D.Bellis
 
Technology, shifting demographics, Medicaid and Medicare, the Affordable Care Act, and the changing expectations of families and people with disabilities: these things can cripple your organization, or they can provide new opportunities. David Jacox, a manager in the field of residential services for 38 years (including 28 years as President and CEO of multi-state corporations Bethphage and Mosaic) will show you how to seize the opportunities.

  • CEOs, COOs and upper managers will learn about the increasing responsibility and liability they face, how to strengthen the partnership with their Board, and the importance of seeking out independent opinions.

  • Board members will learn the key questions they should be asking the CEO, auditors, and outside counsel.

  • CFOs will learn new ways to manage financial reporting based on the governance structure.

Special pre-conference registration required.

Audience: CEO, CFO, COO, Board

Sunday, May 4 3:45 PM - 4:30 PM Visit with Exhibitors
Sunday, May 4

4:30 PM - 5:00 PM

Symphony III & IV

Plenary

Welcome: ANCOR State of the Association Address

Dave Toeniskoetter, ANCOR President

Sunday, May 4

5:00 PM - 6:00 PM

Symphony III & IV

Plenary

Opening Keynote:  Beyond the Envelope

Kristen Cox, UT Secretary, Department of Budget and Management, Former MD Director of Office of Disabilities

You won’t want to miss the conference opening keynote with Kris Cox, Utah’s cabinet level Executive Director of the Governor’s Office of Management and Budget. Known as a proven innovator, boundary smasher, and rejecter of the status quo, Kris Cox will discuss the role we play in transforming the ways in which people with disabilities are supported in the 21st century.  

While Secretary of the Maryland Department of Disabilities she was responsible for building the framework for the first cabinet level Department of Disabilities in the country, and is credited with improved outcomes across many Maryland programs for people with disabilities. She is an expert in the field who knows how to protect the bottom line while ensuring quality and improved outcomes for people served.

Kris Cox will present the SUCCESS Framework – a comprehensive set of operational excellence tools and principles at work in Utah. Grounded in fundamentals familiar to high performing organizations, the SUCCESS Framework provides a template for agencies to become better, faster, and more cost efficient.

Plan to be inspired, amused, and motivated as you gain knowledge and tools that will benefit both your agency and the people you serve.

This is a don’t be late to the keynote invitation. To view a short video about Kris Cox click on this link. Kristen Cox 2012 Business & Enterprise Award 

Sunday, May 4

6:00 PM - 6:30 PM

Symphony III & IV

Plenary

Legacy Leader Award and President's Award

Bill Tapp, President, ANCOR Foundation

The ANCOR Foundation’s Legacy Leader’s Circle honors career-long contributions of outstanding champions in our industry. The program also raises funds to support the development of the leaders of the future. Join us for the induction of the latest class of ANCOR Legacy Leaders and leaders in the disability field. The prestigious President's Award will also be presented. This award honors an individual for unique, lifetime achievement in advancing the field of disabilities and disability services.

Sunday, May 4 6:30 PM - 7:15 PM Welcome Reception
Monday, May 5 7:00 AM - 5:45 PM Registration
Monday, May 5 7:15 AM - 8:00 AM Continental Breakfast with Exhibitors
Monday, May 5

8:00 AM - 8:45 AM

Symphony III & IV

Plenary

Reflections on Moving Beyond the Envelope

Renee Pietrangelo, CEO, ANCOR

Monday, May 5

8:45 AM - 9:00 AM

Symphony III & IV

Plenary

ANCOR's Lighthouse Leader Program

Diane Beastrom, CEO, Koinonia

Learn about the Lighthouse Leader project from Koinonia, one of the newest ANCOR members to join the pilot program. Koinonia CEO Diane Beastrom will share insights from her organization’s journey, and their commitment to developing high-performing teams and empowered accountability.

The Lighthouse Leader project, a partnership of ANCOR and FranklinCovey, offers a comprehensive roadmap and training for inspiring change in your organization and establishing the foundation of great leadership based on the popular 7 Habits of Highly Effective People training. Participants benefit from FranklinCovey’s expertise in leadership development, and from a network of ANCOR Lighthouse Leader participants who can share their experiences to facilitate a successful experience.

If you’re looking for ways to inspire and support leaders within your organization, you won’t want to miss this session.

Monday, May 5

9:00 AM - 9:45 AM

Symphony III & IV

Plenary

Toward a More Powerful Community Voice

Stephen Bennett, President and CEO, United Cerebral Palsy

The disability community has lost many of its political champions and lacks political strength. How do we address these issues anew from a more powerful base, and where leaders and constituents actually hear us and engage?

UCP President and CEO Stephen Bennett will share the results of two important research projects that offer surprises and some possible answers.

One study found that people with disabilities and their families vote at a greater percentage rate than the general population, and will move their vote over disability issues, but over 80% of people with disabilities do no identify with the issues and do not want to be considered disabled. The words and language we use matters.

The second study, still in progress, looks at the language of disabilities – what we say and what people hear.

Together, these two projects offer a clear diagnosis and a path to more powerful advocacy for people with disabilities and their families and the providers who support and serve them.

Monday, May 5 9:45 AM - 10:15 AM Networking Break with Exhibitors
Monday, May 5

10:15 AM - 11:15 AM

Symphony III & IV

Plenary

Creating Blue Space – Fostering Innovative Support Practices

Hanns Meissner, PhD., CEO, Arc of Renssalear County

Hanns Meissner, author of Creating Blue Space – Fostering Innovative Support Practices, offers practical and inspirational insight into transforming services, agencies, communities, and systems in ways that promote real lives for people with developmental disabilities. Meissner explores the critical questions of evolving services from institutions to individualized support arrangements to offer a deeper understanding of our current service environment and what needs to happen next.

Hear how you can work within your agency to realign roles, relationships, services, and culture to generate valued outcomes by way of co-designed support arrangements.

Monday, May 5 11:15 AM - 11:30 AM Networking Break with Exhibitors
Monday, May 5

11:30 AM - 12:15 PM

Symphony III & IV

What's New

Welcome to a World Through Google Glass

Adrienne Biddings, Policy Counsel,Google, Inc.
Wilson L. White, Public Policy Manager, Google Glass
Ashley Lasanta, Self Advocate, Community Access Unlimited

“Ok, Glass: Transform the lives of people with disabilities!”

The Glass is so simple: a wearable computer masquerading as feather-light glasses complete with ear buds for full audio effect. Glasses with the potential to revolutionize the lives of people with disabilities – a dream that is already coming true for self-advocate Ashley Lasanta. With a simple voice command Glass records, takes pictures, sends messages, and surfs the web. The world at the sound of your voice. With these simple spectacles, the windows to the outside can spring open in ways we can only begin to appreciate. Come see, hear and help us imagine all the ways in which Google Glass can be used to enhance the lives of the people you serve, and see first-hand from one early tester how Glass has already impacted the quality of her life.

Monday, May 5

12:15 PM - 1:30 PM

Symphony I & II

Luncheon

Network with your peers during this special lunch while learning how ANCOR’s Gold Partners are instrumental in solving provider program challenges resulting in time and money savings. You’ll also have the opportunity to win some fantastic prizes.

Monday, May 5

1:30 PM - 2:30 PM

Concerto C

Building Capacity

The Eight Critical Success Factors for Better Non Profit Board Performance

Jim Gardner, Ph.D., President, J Gardner & Associates LLC.

If you’re interested in increasing board performance, enhancing board/membership partnership, and expanding your organization’s community presence, this presentation is for you. Jim Gardner will walk you through the eight critical challenges that non-profits will confront over the next five years, and will share examples and case studies of organizations that have met those challenges head on and succeeded. You’ll also receive a list of tools and resources you can use to build success in your organization.

Audience: CEO, CFO, COO, Board

Monday, May 5

1:30 PM - 2:30 PM

Concerto D

What's New

Improving the Quality of Outcomes for Consumers and Direct Care Workers/ DSPs through the Agency with Choice Model

Wendy Swager, CEO, Soreo and Past-President, ANCOR
Jeff Coleman, COO, Soreo and President, Resource Strategies
Ray Wallace, CFO, Soreo
Patrick La Voie, President, Contactor Management Services
Daryl Ann Roccaforte, SVP, Contractor Management Services

Soreo is an Arizona based in-home provider with approximately 900 Direct Care Workers. Attendees will learn how Soreo implemented ‘Agency with Choice’ utilizing a web-based, integrated data system that increased efficiencies, improved the quality of outcomes and simultaneously minimized the financial impact of the Affordable Care Act, the loss of the Companionship Exemption, the increase in minimum wage, and enhanced the relationship with MCOs.

Working with their strategic partner, Contractor Management Services, Soreo assists consumers to contract with their selected DSP. The consumer specifies their desired outcomes and the associated standard for quality. The consumer has authority to terminate the contract and the relationship with the DSP. Through ‘Agency with Choice,’ utilizing independent contractors, ensures greater choice, satisfaction, and protection for the consumer and DSP.

Join Soreo and CMS as they discuss the benefits of this new model, how to implement, and all its implications.

Audience: CEO, CFO, COO, Board, HR, Senior Supervisor

Monday, May 5

1:30 PM - 2:30 PM

Tenor

Next Generation

Empowering Independence through Cultural Competency and Diversity

Gerianne Prom, Vice President Long Term Care, Milwaukee Center for Independence
Dani Skenadore, MSW Customer Development Coordinator Long Term Care, Milwaukee Center for Independence

In Wisconsin, and elsewhere, diversity is the new reality. Providers, support brokers and financial management services that operate within participant-directed programs must embody a deep respect for individual differences in meeting participants where they are. At the same time, the workforce needed to meet the needs of persons served within long-term care programs, self-directed or managed care, is a diverse and culturally competent workforce.  

In this session, hear how the Milwaukee Center for Independence’s service programs, iLIFE, LLC and other affiliate companies have incorporated diversity initiatives in their mission to benefit participant populations and aid in workforce recruitment and retention. Learn how to assess diversity initiatives within your organization, and gain the tools you’ll need to address diversity among the people you serve and your employees.

Audience: CEO, CFO, COO, Board, HR, Senior Supervisor, Mid-Manager

Monday, May 5

1:30 PM - 2:30 PM

Symphony III & IV

Shaping Policy

Managed Care or Mangled Care: National Trends and the Kansas Experience

Diane McComb, Liaison to State Associations, ANCOR
Lori Feldkamp, President, InterHab

Is your state moving at the speed of light, reconfiguring how it funds Medicaid services? Are you ready to take the lead in your state’s discussions about the opportunities under the Affordable Care Act?

Medicaid programs across the country are under attack by state legislatures and Congress. States are re-designing the way they support Medicaid beneficiaries to provide the right services for the lowest cost -- including supports critical to people with disabilities. Our challenge as providers is to ensure our guiding principles for person-centeredness and self-direction are part of the managed care framework.

Diane McComb, ANCOR’s liaison with state associations, and Lori Feldkamp, President of InterHab, Kansas’ state association of community organizations supporting people with IDD, will provide an update on how states are funding long-term services and supports for people with disabilities, how these changes are affecting person centeredness and self direction, and take a deep dive into the Kansas experience as the first state in the country to turn HCBS over to private for-profit managed care companies. You’ll also receive resources you can use when working with officials in your state to address managed care proposals.

Audience: CEO, CFO, COO, Board

Monday, May 5 2:30 PM - 2:45 PM Networking Break with Exhibitors
Monday, May 5

2:45 PM - 4:15 PM

Symphony III & IV

Plenary

Town Hall

Renee Pietrangelo, CEO, ANCOR
Elizabeth Vasquez, Facilitator, Management Consulting Associates

Twenty years from now, what will the world of supports and services for people with IDD look like? Where are we headed? And what does it say about what we need to do now?

This year's Town Hall will attempt to answer those questions!

We'll set our crystal ball to 2034, and initiate a free flow of discussion. We'll work through facilitated discussions in small groups, and also use a fast and easy web-based technology to tap into the collective experience and insight of those in attendance. By pooling our ideas online, we can work toward a consensus.

Then, we will share the results of similar exercises conducted this year in other ID/DD leadership forums. Together, we will assemble an informed best guess about what the field will look like in 2034 from several different perspectives—with a strong eye toward what we should be doing today to prepare for that future.  

Monday, May 5 4:15 PM - 4:30 PM

Networking Break with Exhibitors

Last chance to visit with many of the exhibitors.

Monday, May 5

4:30 PM - 5:45 PM

Conversations at the Edge of the Envelope
Great conversations are waiting for you! This is your chance to dive into the topics you’re most passionate about in moderated small group discussions. It’s not about trying to arrive at consensus, or debate for the sake of debate. Rather, it’s a way for you and your colleagues from all around the country to consider different aspects of what’s happening within the disability arena. By the end of the session, you’ll walk away with new ways of thinking about issues...and some amazing resource ideas and new contacts. Refreshments will be available.

Where the Rubber Meets the Road: Managing Costs Associated with New Federal Rules
Moderators: Wendy Swager, Soreo and Marty Lampner, Chimes
Location: Symphony III & IV
We all know that labor comprises close to 86% of your budget – and that some providers are thinking out of the box about how to manage the increased costs associated with the narrowing of the companionship rule, complying with the ACA employer mandate, the new HCBS rule and, in some states, an increase in minimum wage. Come with an open mind to hear your colleagues share their ideas about how to best manage these fiscal challenges.

Is there a Silver Lining? Using the New Rule to Build Social Capital and Enhance your Community Image
Moderators: Beth Mathis, CQL and Julie Manworren, Living Well
Location: Symphony III & IV
Is it true that we are devolving to a system overly reliant on volunteer services to support people with disabilities, or are providers perpetuating isolation and the status quo by not providing opportunities for people to build their own social capital? Is there a business case for building social capital and connecting people to supports in the general community and to what extent will the new HCBS community definition drive this direction?

CMS Defines HCB Residential Settings: How Are States and Providers Responding?
Moderators: Mark Bratt, Community Support Providers of South Dakota; Ann Hardiman, NYSACRA; Dan Berland, NASDDDS
Location: Concerto C
CMS has said they will “meet states where they are” when approving transition plans for states to come into compliance with the new rule on HCB settings – but how are states responding and what do they think needs to be done to comply? What are entrepreneurial providers doing to stay ahead of the curve? Come to this conversation prepared to share what’s happening in your state – and hear how your colleagues in other states are meeting the challenge.

CMS Defines Non Residential Settings: How Are States and Providers Responding?
Moderators: Genni Sasnett, Independent Human Services Consultant; Nancy Gurney, Opportunity Services; Charlie Luke, Utah Association of Community Services; Katherine Berland, ANCOR
Location: Concerto D
CMS has said they will “meet states where they are” when approving transition plans for states to come into compliance with the new rule on HCB settings – but how are states responding and what do they think needs to be done to comply? What are entrepreneurial providers doing to stay ahead of the curve? Come to this conversation prepared to share what’s happening in your state – and hear how your colleagues in other states are meeting the challenge.

Are Housing Challenges Driving You Over the Edge?
Moderators: Angela King, Volunteers of America; Tony Thomas, Welcome House; Danny Cowart, Brandi’s Hope; Bob Laux, Wild River Consulting Corp
Location: Symphony III & IV
Are you desperate for affordable housing? Or maybe you’ve found it? Do you have a secret for working with HUD? Do you have other creative funding streams? Have you partnered with anyone or changed your housing model? Are you considering rural area housing? Housing is the perennial issue, from NIMBYism to affordability to how the new HCBS rule may affect the existing stock of HUD financed homes. Join this conversation to swap stories, share solutions and identify emerging issues.

Tuesday, May 6 7:15 AM - 4:30 PM Registration
Tuesday, May 6 7:30 AM - 8:00 AM Continental Breakfast with Preferred Partner Exhibitors
Tuesday, May 6

8:00 AM - 8:30 AM

Symphony III & IV

Plenary

Opening Remarks - ANCOR Foundation Update

Bill Tapp, President, ANCOR Foundation
Chris Stevenson, Vice President, ANCOR Foundation

Learn the direction of the ANCOR Foundation's renewed focus.
Tuesday, May 6

8:30 AM - 9:15 AM

Symphony III & IV

Plenary

Keynote - From Promise to Reality: The Obama Administration’s Commitment to Raising the Bar for Home and Community-Based Services

Barbara Edwards, Director, Elderly and Disabled Health Group, Center for Medicaid and CHIP Services, CMS

What a difference a president can make – from unprecedented Olmstead enforcement to the new HCBS rule, President Obama’s administration is deeply committed to ensuring that the promise of the Americans with Disabilities Act becomes a reality for people of all abilities. The new definition of home and community-based settings will indeed be a game changer, one that history will record as a turning point for federal disability policy. Will the transition be challenging? Yes. Can the disability community meet the challenge? Our keynoter is confident we can. ANCOR is pleased to welcome Barbara Edwards as she shares CMS’ vision and the opportunity for states and providers to insure that services for people with disabilities are truly home and community-based.

Tuesday, May 6 9:15 AM - 9:45 AM Networking Break with Preferred Partner Exhibitors
Tuesday, May 6

9:45 AM - 10:30 AM

Symphony III & IV

Plenary

A Brand New Day (Joint session with DSPs)

Chris Stevenson, President & CEO, Cedar Lake
Jason Squires, VP of Operations, Cedar Lake

Learn how Cedar Lake launched a bold new culture-building initiative called A Brand New Day. This initiative marked the beginning of a new way of thinking, focused on creating a DSPcentric organization to ensure the people they support live exceptional lives.

Chris Stevenson, President & CEO of Cedar Lake, believes “If the people supported by Cedar Lake are destined to live quality lives filled with abundant opportunities, we must take care of the people who uphold our standard of excellence. Simply put, if we neglect the caregiver, we neglect those we care for. At Cedar Lake, it’s a Brand New Day for our direct care staff – but more importantly, it’s a Brand New Day for the people we serve.”

Tuesday, May 6

10:30 AM - 11:30 AM

Symphony III & IV

Plenary

Direct Support Professional Recognition Awards

Chris Sparks, National Advocacy Campaign Co-Chair
Daryn Demeritt, National Advocacy Campaign Co-Chair

We’ll present the national and state recipients of ANCOR’s 2014 Direct Support Professional Recognition Awards. Join us in honoring these individuals whose dedication, creativity and generosity have made them the best in their field.

Tuesday, May 6 11:30 AM - 1:15 PM Lunch on Your Own
Tuesday, May 6

1:15 PM - 2:15 PM

Concerto C

Building Capacity

Reducing Health Disparities Among People with Disabilities

Diane McComb, Aging and Disability Lead, Delmarva Foundation, ANCOR Liaison to the State Association Executives

People with disabilities are more likely to experience delays in gaining access to health care, are less likely to receive routine screenings, are more often overweight and experience other health disparities. Closing this gap will prevent and reduce chronic health conditions, lower medical costs and create a huge advantage in achieving quality of life for people with disabilities.

Diane will discuss her work at the Delmarva Foundation, designated as the Disparities National Coordinating Center for CMS, offering an overview of health disparities in the disability sector. Participants will come away with a wealth of information about best practices and resources, including a toolkit to assist community programs in reducing health disparities. 

Audience: Senior Supervisor, Mid-Manager

Tuesday, May 6

1:15 PM - 2:15 PM

Concerto D

What's New

Discover the Possibilities

Laurie Dale, Director of IT, Ability Beyond
Kellie Reedy, Program Manager, Ability Beyond
Michael Doornbos, Product Developer, Simply Home

If you think technology applications begin and end at remote monitoring, you need to talk to Laurie Dale. Ability Beyond is using technology to enable greater independence and success for the people they serve, all while lowering costs. Hear how iPad helped a man increase his reading and math skills and now has an internship in the IT department, and how FaceTime supports better mentoring. See how a Fitbit flex can improve sleep, control weight, and motivate people in a cost-effective, positive way. Learn about the technology that allows a person with severe seizures control over the TV, DVD and cable in his bedroom. You’ll also hear about the exciting technology program for young adults Ability Beyond is spearheading.

Tuesday, May 6

1:15 PM - 2:15 PM

Tenor

Next Generation

Forging Relationships with Providers and Siblings

Tom Fish,Ph.D., Director of Social Work and Family Support Programs,Ohio State University Nisonger Center
John Hannah, Advocate, CRSI
Kathy Rader, Advocacy Director, CRSI

The I/DD population is aging, as are their parents, and siblings are stepping into the role of guardians with vigor and a determination to play a vital role in the lives of their brothers and sisters. Developing good relationships with siblings will greatly benefit providers and the people they serve. Tom Fish, Director of Social Work and Family Support Programs at The Ohio State University Nisonger Center, will examine how a sibling’s approach may differ from their parents and how providers can interact and engage the siblings to the benefit of people served. You’ll come away with a better understanding of the sibling perspective, a review of the latest data on the role of siblings as caregivers, and suggestions on how to reach out to siblings as potential direct support professionals.

Audience: COO, Senior Supervisor, Mid-Manager

Tuesday, May 6

1:15 PM - 2:15 PM

Symphony III & IV

Shaping Policy

Managed Care Coming? Take Charge!

Dennis Felty, Founding President, Keystone Human Services and President, William Penn Human Services

Join Dennis Felty, Founding President of Keystone Human Services and President of William Penn Human Services, and learn how over 50 providers in Pennsylvania chose to be proactive in the face of impending managed care by banding together and creating their own provider driven initiative. Learn the successful strategies behind the creation of the organization, the governing structure, and hoped for outcomes in this progressive, controversial move.

Audience: CEO, CFO, COO, Board, Senior Supervisor, Mid-Manager

Tuesday, May 6 2:15 PM - 2:30 PM Networking Break with Preferred Partner Exhibitors
Tuesday, May 6

2:30 PM - 3:30 PM

Concerto C

Building Capacity

Employment First: It CAN Be Done    

Laura Owens, Executive Director, APSE
Rick Hawes, Director of Employment Services, Berkshire County Arc
Paul S. Gavrity, Associate Executive Director, Berkshire County Arc

Employment First initiatives are changing the landscape, driving organizational change for providers. To comply with this integrated employment imperative, providers must shift staff roles and responsibilities, reallocate resources, change the way services are delivered, and more.

Join us for the latest on Employment First and practical strategies you can use to move from facility- to community-based employment services.

Audience: CEO, COO, Board, HR, Senior Supervisor, Mid-Manager

Tuesday, May 6

2:30 PM - 3:30 PM

Concerto D

What's New

The Family Imperative: New Ways of Thinking of Services

Tony Thomas, Executive Director, Welcome House, Inc.

The number of families with adult children with I/DD still living at home is growing, requiring new ideas and strategies for providers hoping to serve them. We can no longer build new group homes and just simply create waiting lists for only a handful of people to get services. Limited resources play a part, but they should not be the driver of our future

  • How can an organization rethink its mission to help more persons with I/DD living at home and their aging caregivers?
  • How can providers help the whole family, not just the person with I/DD?
  • How can providers help families with young children with I/DD create a plan for living a full and rewarding life?

Come hear a new vision for the future of supports and services. Tony Thomas will guide you through the process of addressing these questions, from thinking strategically about future services, to engaging your board and staff in the shift from “client” to “family.”

Audience: CEO, CFO, COO, Board, HR, Senior Supervisor, Mid-Manager

Tuesday, May 6

2:30 PM - 3:30 PM

Tenor

Next Generation

Great Staff Expectations: Focus on Outcomes

Jeff Gallagher, Leadership Development Coordinator, RHA Howell Care Centers, Inc.
Richard Anderson, Chief Operations Officer, RHA Howell Care Centers, Inc.

How do you encourage your direct reports to work towards your desired outcomes? How do you keep up with ever-increasing and changing regulations? Jeff Gallagher and Richard Anderson will lead an interactive and thought-provoking conversation on the challenges of moving your work force to a focus on outcomes. In this presentation and small group discussions, learn how one provider agency is developing management staff, communicating performance expectations, and ensuring managers and direct reports are working toward the common good of the organization and those it supports, and how you can do it too.

Audience: COO, HR, Senior Supervisor, Mid-Manager

Tuesday, May 6

2:30 PM - 3:30 PM

Symphony III & IV

Shaping Policy

The DOL Home Care Rule: Guidance and Updates on Shared Living

Alison Barkoff, Senior Advisor, Wage and Hour Division, Dept. of Labor (on detail from Dept. of Justice as Special Counsel on Olmstead Enforcement)
Jennifer Brand, Assistant Solicitor, Division of Fair Labor Standards, Officer of the Solicitor, Dept. of Labor
Michael Hancock, Assistant Administrator, Policy, Wage and Hour Division, Dept. of Labor

With the effective date of January 1, 2015 fast approaching, providers must understand the most recent developments in the ongoing implementation of rule changes to the companionship exemption under the Fair Labor Standards Act. Provisions in the rule affect service arrangements including shared living and paid family caregivers. ANCOR has been working with the Department of Labor as it considers guidance to assist providers and states in structuring their programs to balance the needs of people served with those of the workers. This session will highlight the work that has been done since the rule came out and provide the most current guidance available as we move towards the implementation deadline.

Audience: CEO, COO, CFO, Board, HR

Tuesday, May 6 3:30 PM - 3:45 PM Networking Break with Exhibitors
Tuesday, May 6

3:45 PM - 4:45 PM

Concerto C

Building Capacity

Streamline Staffing at Medicaid Waiver Homes

Rod Braun, Executive Director, Christian Opportunity Center

Can your organization operate with a smaller workforce, especially in Medicaid waiver homes? Ron Braun, Executive Director of Christian Opportunity Center, will show you how his organization brought staffing expenditures down by about 76% by instituting a 24-hour work model. Braun will share how this model, especially useful in rural areas, has benefited his organization, his staff and the people they serve.

Takeaways:

  • Reduce the number of employees by more than 75% vs. using three 8-hour shifts.
  • Avoid Wage & Hour issues by paying employees for their sleep time.
  • Improve outcomes for people served by  having them work with a team of three full-time direct support professionals.
  • Enhance the efficiency of program managers by reducing the number of employees they supervise.

Audience: CEO, COO, Board, HR, Senior Supervisor, Mid-Manager

Tuesday, May 6

3:45 PM - 4:45 PM

Concerto D

What's New

Provider Partnerships with Federally Qualified Health Centers (FQHC) – A Growing Opportunity

Bonnie-Jean Brooks, CEO, OHI Maine
Adrian Bishop, Director of eHealth and Organizational Development, AHP

Federally Qualified Health Centers (FQHCs) may not be a household word for you yet, but for any organization struggling with funding it should be.

Learn how OHI Maine is partnering with a local FQHC, Bucksport Regional Health Center, to expand on existing services, develop new services and maximize resources. This engaging conversation will share the  strategic thinking that led to this partnership, background information on FQHCs and resources you can use to begin dialogs with the FQHCs in your state.

You’ll also have an opportunity to share your experiences and learn ways of using this exciting resource that can offer a path toward new funding, expansion, collaboration and diversification.

Tuesday, May 6

3:45 PM - 4:45 PM

Tenor

Next Generation

We Can Work It Out: Achieving Harmony In a Multi-Generational Workplace (Joint session with DSPs)

Angie Hart, Vice President of Quality Enrichment and Assurance, STAR Services

Baby boomers. Gen Xers. Millennials. Can’t we all just get along? Yes, we can. Communication is a critical skill for everyone in your organization, but communicating across generations can be a challenge.

In this highly interactive session, Angie Hart will share techniques to break down generational misunderstandings, and build appreciation for the strengths each generation brings to the workplace. You’ll learn what other generations value, what motivates them, what their preferred styles of communication are, and how to provide meaningful praise.

Learn how to communicate, resolve, and avoid conflicts among the generations in your organization, and among the people you serve.

Audience: CEO, COO, Board, HR, Senior Supervisor, Mid-Manager, DSP

Tuesday, May 6

3:45 PM - 4:45 PM

Symphony III & IV

Shaping Policy

The New HCBS Rule: Guidance and Updates

Katherine Berland, Esq., Director of Government Relations, ANCOR

After five years and multiple notice and rulemaking cycles, the Centers for Medicare and Medicaid Services recently released a new rule which includes in it the definition and description of HCBS settings for Medicaid waivers and state plans. The rule has an effective date of March 17, 2014, which means that states are already working to transition settings into compliance. Learn what the rule means to providers, what the timeframe for transition is, and implications for non-residential settings. This session will inform participants about the latest guidance that has come out of CMS and provide the context they need to work with their states on transition planning.

Audience: CEO, COO, Board, HR, Senior Supervisor

 

Opening Keynote: Beyond the Envelope
Kristen Cox, Director, Utah Governor's Office of Management and Budget
    
A proven innovator, boundary smasher, and rejecter of the status quo, Kris Cox will discuss how we can transform the ways in which people with disabilities are supported in the 21st century. She will present a comprehensive set of operational excellence tools and principles at work in Utah, called the SUCCESS Framework. Ultimately, this framework can provide a template for agencies to become better, and more cost efficient. Watch more about Kris Cox click here.


Monday Keynote: Toward a More Powerful Community Voice
Stephen Bennett, President and CEO, United Cerebral Palsy

With a disability language that can get lost in translation and a disability community that is losing many of our political champions, how do we re-ignite the base and get leaders and constituents to actually hear us and engage? UCP President and CEO Stephen Bennett will offer some possible answers, as he shares the results of two important research projects, both having to do with the language we use about disabilities.
 


Tuesday Keynote: From Promise to Reality: The Obama Administration's Commitment to Raising the Bar for Home and Community-Based Services
Barbara Edwards, Director, Elderly and Disabled Health Group, Center for Medicaid and CHIP Services, CMS
 
President Obama's Administration is deeply committed to ensuring that the promise of the Americans with Disabilities Act becomes a reality for people of all abilities. The new definition of home and community-based settings will indeed be a game changer, one that history will record as a turning point for federal disability policy.

Although the transition will be challenging, Barbara Edwards is confident we can meet the challenge. Join her as she shares CMS' vision and the opportunity for states and providers to ensure that services for people with disabilities are truly home and community-based.