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2021 ANCOR Annual Conference: Breakout Sessions

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2021 ANCOR Annual Conference: Breakout Sessions

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Alternative Payment Models in Managed Long-Term Supports & Services

Breakout Session
 
This session will review ANCOR’s most recent white paper on recommendations for states in their initiatives to expand alternative payment models in managed long-term supports and services for people with I/DD. Participants in this session will learn about promising provider-led practices to develop shared savings models, enhance staff retention and spur innovation. The discussion will also focus on strategies for engaging diverse stakeholders to improve quality outcomes.
 
Speakers:
  • Kathy Carmody, CEO, Institute on Public Policy for People with Disabilities
  • Mark Davis, President & CEO, PAR
  • Donna Martin, Director of State Partnerships & Special Projects, ANCOR

Applied Behavior Analysis: Forging a Path for Everyone

Breakout Session
 
With the Biden administration’s strong commitment to Home and Community-Based Services, transition to competitive integrated employment and other progressive policies for people with intellectual and developmental disabilities, a growing need is emerging to ensure that people with more complex behaviors are sufficiently prepared for this exciting transition. Do some behavioral challenges seem too great a barrier to achieving successful employment or community integration? Have you ever supported someone whose team struggles to envision a path forward? In this session, you will hear from two experts in the field of ABA who are committed to helping families, caregivers, providers and self-advocates overcome seemingly impossible challenges to live fulfilling lives.
 
Speakers:
  • Andrea Chait, CEO, Momentum, Inc.
  • Christopher George, Executive Director/Licensed Behavior Analyst, Applied Behavioral Advancements, LLC  

Beyond the Concept Phase: Year 1 of LADD's Smart Living Pilot

Breakout Session
 
For a year, LADD has been running its Smart Living pilot program, which includes a smart home, wearable technology and remote supports. Participants in this session will glean lessons from the first year of the pilot, as well as tips for how to start integrating technology into developmental disability services. Presenters will demonstrate the technology at work that is being used to increase independence for individuals in their homes and in the community. Presenters will also share data related to reducing staff hours and maximizing cost savings.
 
Speaker:
  • Brian Hart, Chief Strategy Officer, LADD

Building Innovative Supports and Fostering Community Engagement: Making Supports Fun!

Breakout Session
 
This session is all about innovation and effective ways to use technology to engage and enhance creative supports. ADAPT Community Network will describe two of its unique initiatives in this session, both of which are improving outcomes for people supported by putting them in the driver’s seat when it comes to their choice of services. First, presenters will discuss ADAPT's Catalogue of Options, which was developed through a range of partnerships and features unique community engagement opportunities designed for people of all abilities. The second initiative is ADAPT’s line-up of radio stations called WACN, which provides a robust selection of opportunities for communicating and expanding new interests and skills.
 
Speakers:
  • Jeisson Cardona, Coordinator of Operations, ADAPT Community Network
  • Peter Cobb, Director of Community Outreach, ADAPT Community Network
  • Kelly Spina, Coordinator of Operations, ADAPT Community Network

DSP Academy: Building a Truly Inclusive Workforce

Breakout Session
 
Does your workforce reflect your organization's mission? Many providers have incorporated self-advocates into their human rights committees or advisory boards, but have they truly embedded people with I/DD into their administrative and frontline teams? Join this session to learn about RCM of Washington’s journey to develop a fully inclusive workforce in our nation's capital. Learn about inclusive training models, how to use aspects of customized employment within your own agency's hiring process, and the connection between person-centered practices and an inclusive workforce.
 
Speakers:
  • Susan Brooks, Chief Innovation Officer, RCM of Washington
  • Robert Kennedy, Human Resources Community Inclusion Specialist, RCM of Washington
  • Erica Thomas, Education & Outreach Specialist, RCM of Washington

Ladders to Top-Tier Careers: Pathfinder Village's DSP Certification Program

Breakout Session
 
As part of a 360-degree workforce effort to enhance and expand its DSP workforce, Pathfinder Village initiated a tiered employment model for DSPs to differentiate skillsets, experiences and responsibilities. The three-tier ladder is designed to offer entry-level DSPs an opportunity to learn and grow over the course of 24 months and provide Pathfinder Village with highly engaged DSPs while breaking the six-month revolving door cycle. This project, initiated in 2017 after we hosted a national summit on workforce challenges, has delivered positive outcomes across the organization. The project benefits from external partners who assist with curriculum design, instruction and outcome measures.
 
Speakers:
  • Brittany Goodrich, Director, Kennedy Willis Center on Down Syndrome, Pathfinder Village
  • Kelly Meyers, Chief Program Officer, Pathfinder Village
  • Michelle Banks, Staff Support Specialist, Pathfinder Village
  • E. Adel Herge, Professor & Director, Department of Occupational Therapy, Thomas Jefferson University

Equally Alive: Collaborating to Improve Supports for People with Complex Needs  

Breakout Session
 
Historically, the I/DD service delivery system has been viewed as falling short of fully supporting people with complex medical needs. Not only does this hinder their ability to live their best lives, but it also means the majority of Medicaid spending is directed toward the smallest percentage of people leveraging Medicaid-funded supports. Unfortunately, the I/DD system also lacks sufficient research to develop the most effective models. Join this session to hear from a group of family members and experienced professionals who collaborated to propose a model for integrated, comprehensive supports for people who require complex specialized care to live their best lives. Participants in this session will hear about a proposal dedicated to shaping more effective systems of care that ensures health equity for people with disabilities who have medically complex needs, severe neurodevelopmental disorders and varying levels of acuity. The group’s focus is on sustainable lifespan strategies – those that not only improve outcomes and quality of life but are also cost-effective.
 
Speakers:
  • Matt Holder, Past President, American Academy of Developmental Medicine and Dentistry
  • Mark Davis, President and CEO, PAR    
  • Denise Nix Thompson, Founder, Equally Alive

Evolving Towards Equity: Progressive Strategic Planning & Change Management

Breakout Session
 
This session leads participants through a case study of how a nonprofit service provider in Minnesota committed to engaging in disability rights and inclusion training workshops. Together, we will interrogate stigma, perception and ableism as we move past the assumption that because we support people with disabilities, we are automatically disability inclusive. The session will provide participants with a new lens through which to approach service provision, analyzing various organizational areas such as compliance, operations and programming. Finally, we will leave with awareness of conscientious choices we can make that have the power to continually advance human rights for people with disabilities.
 
Speakers:
  • Ashley Oolman, Disability Inclusion Consultant, Lifeworks Services, Inc.
  • Alli Strong-Martin, Disability Inclusion Specialist, Lifeworks Services, Inc.

Expecting the Unexpected: Emergency Preparedness in the Post-Pandemic World

Breakout Session
 
The COVID-19 pandemic required provider agencies to respond to the crisis in ways that were previously unimaginable. This past year has served as a collective eye-opener that emergency preparedness is an essential practice for all of us. This session incorporates the core elements of emergency preparedness regulations issued by the Centers for Medicare & Medicaid Services and key lessons learned from the pandemic to provide participants with tools to implement a comprehensive and inclusive emergency preparedness program.
 
Speakers:
  • Catherine Thibedeau, Executive Director, Independence Advocates of Maine

Improving Employment Outcomes through the National Expansion of Employment Opportunities Network

Breakout Session
 
Through ANCOR’s partnership with the Office of Disability Employment Policy on the National Expansion of Employment Opportunities Network (NEON) project, three state association members are receiving technical assistance and training to improve employment outcomes. This session will cover the design and intent of the NEON project in its quest to improve access to competitive integrated employment opportunities. Participants will hear from leaders in Colorado, Illinois and Pennsylvania, who will share examples of how their states have taken different approaches to transforming providers and the employment services they deliver.
 
Speakers:
  • Luis Andrade, Vice President of Health & Long-Term Care Policy, IARF 
  • Josh Evans, President & CEO, IARF 
  • Ellen Jensby, Senior Director of Public Policy Operations, Alliance 
  • Jeannine Pavlak, CEO, New England Business Associates 
  • Dale Verstegen, Senior Research Associate, Verstegen & Associates 

It's All About Outcomes, But Quality Measures are Key!

Breakout Session
 
This session will discuss the set of quality measures for Home and Community Based Services proposed in 2020 by the Centers for Medicare & Medicaid Services. Participants will learn about the important role of quality metrics within the broader context of quality outcomes and will walk away with an understanding of how emerging measures will be used to shape value-based payment models in the not-too-distant future. Participants will also learn about how advocates see a slightly different path toward the development of quality measures.
 
Speakers:
  • Kathy Carmody, CEO, Institute on Public Policy for People with Disabilities
  • Chris Sparks, Executive Director, Exceptional Persons, Inc.

Leading During a Pandemic: Lessons Learned

Breakout Session
 
Amidst the sudden shift to remote work, ensuring health and safety of staff and people supported from COVID-19, navigating the maze of emergency government assistance programs and experimenting with new service delivery options, there are so many organizational leaders who made the tough decisions. For this group discussion, we invite agency executives to join their peers in a dialogue to reflect upon and share their leadership lessons during the pandemic. What were your biggest leadership challenges and stressors? What resources did you seek out and rely upon? What practices and tools do you intend to embed into your leadership toolbox as you continue to guide your organization and teams?
 
Facilitators:
  • Marian Baldini, President and CEO, KenCrest      
  • Angela King, CEO, Volunteers of America Texas 
  • Chris Sparks, Executive Director, Exceptional Persons, Inc.

Making Your Vote Count: Civic Engagement, Political Participation and Lessons Learned from 2020

Breakout Session
 
The 2020 election showed that mobilizing voters with disabilities was more important than ever. This session will present key lessons learned from the 2020 election cycle, from the Democratic presidential primary season through the general election and the Georgia Senate runoffs. Presenters in this session will talk about promoting voter registration among people with I/DD and their families, encouraging campaign accessibility, and getting candidates for public office to embrace the issues most important to voters with disabilities. Participants will learn what the polls show about voters with disabilities and how to make their voices heard.
 
Speaker:
  • Philip Kahn-Pauli, Policy & Practices Director, RespectAbility

Nonprofit Mergers: Not a Four-Letter Word

Breakout Session
 
Nonprofit organization mergers should not be seen as a “dirty word.” As leaders, we have an obligation and responsibility to engage in crucial conversations about potential mergers when we see distinct opportunities for collaboration or are approached about potential partnerships and affiliations. Presenters in this session will share how they facilitated a highly successful merger with another organization, which was predicated on a common mission: working together to support people better.
 
Speakers:
  • Gregory Miller, President & CEO, Penn-Mar Human Services
  • Michael Shriver, Director of Consulting, Penn-Mar Human Services

Onboarding Hope: Putting the P in DSP

Breakout Session
 
Direct support professionals put their hearts and souls into a challenging but rewarding job, but they don't always get the support and recognition they deserve to succeed. Hope House Foundation found a solution by revisiting its employee onboarding process, embracing technology, bringing diversity and inclusion into the discussion, and creating new opportunities for DSPs. Join the presenters as they share solutions in retention and professional development.
 
Speakers:
  • Stephanie Higginbottom, Service Director, Hope House Foundation
  • Christina Slater, Human Resources Director, Hope House Foundation

Promising Practices in Coordinated Care Models

Breakout Session
 
This session will highlight two exciting initiatives: Life Cycle Care Management and Care Coordination Teams. These initiatives will demonstrate how emerging integrated care models in I/DD services are not only yielding improved health outcomes for people served, but are also promoting whole-person outcomes through the integration of physical health, behavioral health, and long-term supports and services. Additionally, participants will learn about selecting key quality metrics and the value of developing systems to evaluate individual and system-wide outcomes.
 
Speakers:
  • Kristen Farry, Vice President of Policy & Government Relations, Woods Services
  • Tine Hansen-Turton, President & CEO, Woods Services
  • Nathan Henninger, Regional DIrector, Boundless
  • Jennifer Riha, Vice President of Programs, Boundless

Recognition, Supervision & Career Advancement: Results from the 2021 National DSP Survey

Breakout Session
 
High turnover rates among DSPs affect both an organization’s quality of care and its ability to run the business effectively. Relias sought to better understand what drives high turnover by conducting a survey of DSPs who are long-time veterans in the industry. This session will reveal the findings of Relias' 2021 National DSP Survey. This report, now in its second edition, will provide organizations valuable insights to boost retention, combat challenges, reduce turnover, support supervisors and better prepare DSPs to meet the moment.
 
Speakers:
  • Arlene Bridges, Product Manager, Relias
  • Nellie Galindo, Health & Human Services Product Marketing Manager, Relias

Silence is a Statement: Understanding Race in the Workplace

Breakout Session 
 
We have been conditioned not to talk about race and all of its related issues at work. But given the painfully obvious nature of this element of diversity and related social factors, it has become detrimental to continue avoiding conversations about race. This workshop takes participants through three critical questions that form the foundation of the shift required to understand the experience of race and the actions required for racial equity. By the end of this workshop, participants will understand themselves and an alternate perspective that they may not have previously considered, recognize the actions they can take to approach discussions about race in a more productive way, and make personal commitments that increase trust and build relationships. Participants consistently report that this interactive, instructor-led session provides a unique opportunity for deep self-reflection, invaluable insight and a new way of understanding difficult topics.
 
This is an interactive workshop with maximum capacity of 100 attendees. Workshop is 90 minutes.  This workshop will not be recorded.
 
Speaker:
  • Allison Manswell, Founder and Chief Results Officer, Path Forward Consulting, LLC

Teaching Citizenship and Social Skills

Breakout Session
 
This session explores common barriers that exists in providing meaningful and thoughtful ways to provide skill building and positive teaching in the areas of social, self-advocacy, and citizenship skills. Within the ICF and Waiver communities, we often miss the critical needs of the individuals we support due to the prescriptive nature or the lack of guidance currently available in our licensed programs. Participants will walk away with creative solutions to developing assessments and thinking outside of the box to support individuals who may need creative supports and services.
 
Speaker:
  • Rebecca Helgeson, President, Beyond Compliance Consulting

Technology Supports and Services in the 21st Century

Breakout Session
 
Panelists will review and discuss the results from surveys of providers and state directors of developmental disability services that look at use of technology in I/DD services and implications for future policy and program design. They will identify opportunities, challenges, and systemic change required to maximize technology solutions to promote improved quality of life outcomes for people with I/DD.
 
Speakers:
  • Emily Shea Tanis, Director for Policy and Advocacy, Coleman Institute for Cognitive Disabilities

The Nine Transformational Competencies Needed By Today's Nonprofit Leaders

Breakout Session
 
The challenges and opportunities in today's nonprofit services environment require an entirely new set of competencies to succeed. Participants in this session will identify the specific transformational leadership competencies required for today's nonprofit executives, learn how to create personal and professional development plans to enhance leadership performance, and glean insights about how to effectively mentor emerging leaders who will become tomorrow's nonprofit chief executives.
 
Speakers:
  • Dennis Miller, Founder & Chair, Dennis C. Miller Associates

Transforming Our Workforce through the Regional Centers Model

Breakout Session
 
The Regional Centers for Workforce Transformation (RCWT) is a grassroots collaboration in New York State made up of provider organizations, advocates, direct support professionals (DSPs) and other stakeholders dedicated to fostering workforce competency, capacity and professionalism. Managed by the New York Alliance for Inclusion & Innovation, the vision of the RCWT model is to support the development of a stable DSP workforce that is ethical and competent through a synchronized effort to build DSP capacity for knowledge, skills and values. This model has helped providers in New York make progress toward a principal goal of improving quality of life for people with developmental disabilities. In this session, you'll learn about the model's infrastructure, success stories, engagement and impact.
 
Speakers:

 

  • Ketrina Hazell, Founder, Voices of Power; RCWT Region 4 Self-Advocate Lead
  • Melody Johnson, Director of Learning & Professional Development, Arc of Monroe
  • Kirsten Sanchirico, Vice President of Workforce Advancement, New York Alliance for Innovation & Inclusion; RCWT Project Director

Using Data to Address Key Challenges in the Direct Support Workforce

Breakout Session
 
Each year, the National Core Indicators® Staff Stability Survey elicits data on the long-term care (LTC) workforce that can help shed light on workforce challenges, including turnover rates, vacancy rates, wages, benefits and more. In this session, presenters will walk participants through how their agencies can use these data to enhance workforce stability and quality. Presenters will demonstrate examples of how to use LTC workforce data within a "model for improvement" cycle, including setting context, examining results, assessing contributing factors and defining a theory about changes to drive improvements in outcomes.
 
Speakers:
  • Dorothy Hiersteiner, Research Associate, Human Services Research Institute 
  • Laura Vegas, Director of National Core Indicators, National Association of State Directors of Developmental Disabilities Services