Senior Director of Meaningful Day & Employment

This leadership position will be an active part of organizational change moving from a center-based service to fully community based and aligning all services and practices with the Maryland Developmental Disabilities Administration Transformation initiative. This position requires a strong commitment to the principles of self-determination through the practical application of Person-Centered Thinking and Planning. This position will provide daily support to all department staff and direct supervision to Program Managers and PCP Specialists.

The Senior Director of Meaningful Day & Employment reports directly to the Chief Executive Officer (CEO). The position develops, implements, and manages a comprehensive set of support services for approximately 120 individuals with intellectual and developmental disabilities.

The Senior Director is responsible for creating an atmosphere that provides quality services and clear expectations for all employees related to Ardmore’s mission. The Senior Director implements the philosophy, policy, procedures, systems, and strategic goals set by the CEO while maximizing the highest level of customer service to the community, families, persons receiving services, and external organizations.

Other key responsibilities include to:
• Create and maintain a professional network that will enhance community-building for people in services and the organization.
• Promote the ongoing training and skill development of the Community Development and Employment team, strengthening the ability of the community development and employment services department to live out organization’s mission of empowering people with disabilities.
• Conduct regular and ongoing evaluation of training needs in collaboration with the training specialist department, develop training as needed, and ensure training in all critical areas.
• Maintain lines of open communication with people served, their families and other team members.
• Partner with community resources. Convey the organization’s philosophy, policies, and belief in partnerships to achieve shared expectations.
• Collaborate with team members to support the new team infrastructure in community day services.
• Provide oversight to the team in recruiting, hiring, training, and provide support and resources to all employees, consultants, vendors and volunteers working for the Day and Employment programs.
• Provide back-up support to Managers, including support with staff supervision, payroll, data tracking and other day-to-day operational supports to ensure quality service delivery.
• Supervise and evaluate direct reports.
• Continuously maintain an approach that involves employees to improve all processes. Supervise a team of Person-Centered Specialists to assure that reliable data on personal outcomes, individual program plans, attendance, progress, services, quality improvement measures, and billing information are recorded, submitted, and/or filed, as required.
• Assist in monitoring and projecting monthly and annual departmental budgets to ensure financial stability.
• Involve direct support staff, families and people receiving services in leadership roles related to quality improvement, planning, and staff development programs.
• Ensure that the delivery of services exceeds the expectations of the person supported, their family members, the Developmental Disabilities Administration (DDA), the Office of Health Care Quality (OHCQ), Division of Rehabilitation Services (DORS), and other stakeholders.
• Maintain a working knowledge of current local, State, and Federal regulations. Assist in ensuring full program participation in external and internal program evaluations and compliance with regulatory agencies, funding sources, and accreditation standards of excellence.
• Create and maintain positive public relations by being an enthusiastic ambassador for Ardmore. Be an active advocate and liaison with community members and organizations. Market the programs and expand services offered in response to community and individual need.

We recruit, hire, train and promote persons in all job classifications and ensure that all other personnel actions are administered without regard to race, color, religion, creed, national origin or ancestry, citizenship, gender, gender identity, gender expression, disability, pregnancy, sexual orientation, genetic information, veteran or military status, or any other characteristic protected by law