2017 ANCOR Conference: Taking the HelmImage Banner

2017 ANCOR Conference: Taking the Helm

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2017 ANCOR Conference: Taking the Helm

San Antonio, Texas

2017 ANCOR Conference Taking the HelmThe ANCOR Annual Conference brings together hundreds of attendees who represent private community providers of services and supports for individuals with intellectual and developmental disabilities around the country. Our attendees are executive-level staff, program managers, and Direct Support Professionals who all come together to discuss the impact of national policies and regulations on services; learn how the latest research findings can influence policymaking; and hear how their peers successfully leverage the latest technology or designed an innovative approach to solve a long-standing challenge.

Each year, ANCOR ensures conference attendees have opportunities to ...

... Hear thought-provoking keynote addresses, such as those by former U.S. Representative and Mental Health Advocate, Patrick Kennedy; Andrew Solomon, author of “Far from the Tree: Parents, Children, and the Search for Identity”; and Dan Barry, New York Times journalist and author of “The Boys in the Bunkhouse”.

... Be inspired by the stories of the men and women we honor and celebrate every year with our DSP of the Year Awards celebration and ANCOR Foundation Legacy Leaders recognition.

... Learn about cutting edge products and services that could potentially save your organization tens of thousands of dollars by visiting with our exhibitors and sponsors.

... Connect with the thought-leaders, decision-makers, and frontline staff from hundreds of provider organizations.

In 2017, providers of services and supports for people with disabilities will be contending not only with the ongoing workforce crisis, but will also have to prepare for potential changes from a new President and Administration. So, we are Taking the Helm!

Join ANCOR in San Antonio, Texas from May 1-3, 2017!

Remember to visit this page often as we confirm conference keynote speakers and conference sessions throughout early 2017!


  • ANCOR member: $850.00
  • Non-member: $1,200.00

Pre-Conference Sessions*

*requires main conference registration

  • Business Intelligence: The Need, The Journey, The Tools, The Impact: $125.00
  • Innovative Approaches on Workforce Retention and Engagement: $125.00
  • Managed Long-Term Services and Supports (MLTSS) Bootcamp: $125.00
  • ANCOR Foundation RLP Leadership Forum: Cultivate Your Strengths and Thrive: FREE, registration required


Pre-registration has ended. Registration onsite will be available.


Cancellations are subject to a $50.00 processing fee. No refunds will be issued after April 14, 2017. There is no charge for substitutions.


Contact us.

San Antonio Marriott Rivercenter
101 Bowie Street
San Antonio, Texas 78205

The Marriott River Center Hotel is now sold out over some of the ANCOR conference nights.                                

Please call A Room With A View for information on the official designated ANCOR overflow hotel. They will secure the lowest available rates at the best available hotels within walking distance of The Marriott RiverCenter Hotel,                           

Reservations processed by A Room With A View are automatically on a waitlist for rooms at The Marriott RiverCenter Hotel should cancellations occur within The ANCOR group block A Room With A View can be contacted at:

  • (800) 780-4343
  • Monday- Friday
  • 9:00 AM – 5:00 PM Central

This is a free service for all ANCOR attendees. Note: if you already have your room at the Marriott RiverCenter but for some reason have to cancel, please email Jerri McCandless or (703) 535-7850 ext. 107 prior to cancelling.

(times and details subject to change)

Leadership Meetings

Date Time Description
Apr. 29 1:30 PM - 5:30 PM

ANCOR Foundation Board of Trustees

Apr. 30 9:30 AM - 12:00 PM Government Relations Committee
Apr. 30 12:00 PM - 6:00 PM ANCOR Board of Directors
May 1 8:00 AM - 10:00 AM ANCOR Board of Directors (continued)
May 1 10:00 AM - 12:30 PM State Association Executives
May 1 10:00 AM - 11:30 AM International Council
May 1 10:30 AM - 12:00 PM ANCOR Board of Representatives
May 2 12:00 PM - 1:30 PM ANCOR Leadership Development Committee Lunch

Conference Agenda

Date Time Description
May 1 9:00 AM


May 1 1:00 PM - 4:00 PM

Pre-Conference Sessions

  • Business Intelligence: The Need, The Journey, The Tools, The Impact
  • Managed Long-Term Services and Supports Bootcamp
  • Innovative Approaches on Workforce Retention and Engagement
  • ANCOR Foundation Renee L. Pietrangelo (RLP) Leadership Forum: Cultivate Your Strengths and Thrive
May 1 3:30 PM - 4:30 PM Exhibit Hall
May 1 4:30 PM - 5:00 PM

Welcome Remarks
Angela King, ANCOR Board President

Can’t sleep, feeling anxious, or otherwise overwhelmed?  How is ANCOR addressing the multitude of issues facing us today?  How we will face the uncertain future?  Through our collective actions and focus!  We have already seen some success with our recent advocacy efforts and have a built a solid platform to continue to address our vital issues at the federal level.  So rather than a “woe is me” attitude, hear what we are doing to make a difference for our businesses and the individuals we support.

May 1 5:00 PM - 6:00 PM

Keynote: Are We Really Serving People with Disabilities Effectively?
Neil Romano, Member, National Council on Disability

We will look at disability from the past to the present and ask the hard question: since ADA and IDEA, have we really made any significant progress for people with disabilities, especially those with intellectual and developmental disabilities? We will look at the federal response to disability and determine if it truly works effectively to secure the futures of people with disabilities and their families. We will touch upon the challenges and opportunities that the disability community faces with a new administration, and suggest ways that we can be proactive in these uncharted times. And finally, we will take an introspective look at how we, as individuals, can multiply our effectiveness when working with people with disabilities.

May 1 6:00 PM - 7:00 PM

Reception (Exhibitor Meet & Greet)

Date Time Description
May 2 7:30 AM


May 2 7:30 AM - 9:00 AM

Breakfast (Exhibitor Meet & Greet)

May 2 8:15 AM - 8:45 AM

New Attendee Meet-and-Greet (networking breakfast)

First-time attendee? Attending alone? Need a networking nudge? Grab your breakfast then join some conference veterans to get a jumpstart on your networking; tips on navigating the conference; or find out about other networking opportunities.

May 2 9:00 AM - 9:30 AM

Taking the Helm
Barbara Merrill, Esq., CEO, ANCOR

Shoal waters, treacherous maelstroms,  the perfect storm…nautical references continue to abound!  Pop a few Dramamine, buckle up a lifejacket or just sit back and enjoy the cruise as ANCOR CEO, Barbara Merrill, shares how ANCOR is leveraging the power of association to protect and strengthen services for people with intellectual/developmental disabilities.

May 2 9:30 AM - 10:30 AM

Keynote: In the Eye of the Storm
Matt Salo, Executive Director of the National Association of Medicaid Directors (NAMD)

Now that federal conversations have shifted the spotlight to state Medicaid waivers and states' needs for flexibility in the Medicaid program, you need to hear from Matt Salo, Executive Director of the recently formed National Association of Medicaid Directors (NAMD), about their thoughts on proposed changes to this critical entitlement program. Mr. Salo represents all 56 of the nation's state and territorial Medicaid Directors, and leads them at the federal level in national discussions and the formation of best practices. He will provide insight into the major issues for Medicaid Directors, where they plan to see changes and improvements in our programs, and what they keep their eye on in Washington, DC.

May 2 10:30 AM - 11:00 AM

Break (Exhibitor Meet & Greet)

May 2 11:00 AM - 12:00 PM

Breakout Sessions

  • DSP For A Day: Bringing the Advocacy Into The Community
  • Addiction Recovery: Supporting Those with Intellectual Disability & Substance Abuse
  • Integrated Health Professionals - A New Career Path
  • Business Acumen for Disability Community-Based Organizations: ACL Grant Overview and Activities
  • Telehealth Mentoring for Family and Professional Caregivers: Do you ECHO?
  • Taking Charge! Empowering Self-Determination with Technology!
May 2 12:00 PM - 1:30 PM

Lunch (On your own)

May 2 1:30 PM - 2:30 PM

ANCOR Foundation presents Clarence J. Sundram, President's Award Recipient, and the 2017 Legacy Leader Award Recipients
Chris Stevenson, ANCOR Foundation President

The President’s Award recognizes individuals whose contributions to the disability field uniquely led to leading practices and profound innovation. Clarence J. Sundram, JD, is a nationally recognized expert addressing abuse and neglect in institutions and community programs for persons with disabilities as well as international efforts to reform mental health services.

ANCOR Foundation Legacy Leader Awards
The ANCOR Foundation is delighted to recognize the 2017 Legacy Leader Award recipients.  Collectively, they have served as advocacy champions to advance ANCOR policy priorities; as mentors to their peers; and as service leaders who gave countless hours as members of ANCOR leadership committees to implement ANCOR and ANCOR Foundation initiatives.  Join us in welcoming the 2017 recipients into the Legacy Leaders Circle.

May 2 2:30 PM - 3:00 PM

Break (Exhibitor Meet & Greet)

May 2 3:00 PM - 4:00 PM

Breakout Sessions

  • Identifying the True Costs of Service Provision and Moving to a Performance-Based Payment Model
  • Out and About: Community Inclusion Models
  • Creating a Culture of Gratitude, Positivity, and Happiness at Work!
  • The Future of the Service Model: Creativity Meets Results
  • Putting Faith to Work: Tapping Congregations to Find Jobs
  • Improving Quality of Health Improves Quality of Life!
May 2 4:00 PM - 4:30 PM

Break (Exhibitor Meet & Greet)

May 2 4:30 PM - 5:00 PM

ANCOR and the ANCOR Foundation Presents …
Gabrielle Sedor, Chief Operating Officer, ANCOR

You’ve seen and heard the teasers … ANCOR’s COO, Gabrielle Sedor, joined by ANCOR and ANCOR Foundation leaders, will at long last share what we’ve been up to.  ANCOR and the ANCOR Foundation are embarking on several initiatives designed to boost our collective workforce and advocacy abilities.  We can barely contain our excitement so join us at 4:30pm to find out why!

May 2 5:00 PM - 7:00 PM Reception and Auction sponsored by the ANCOR Foundation
Date Time Description
May 3 7:45 AM


May 3 7:45 AM - 8:15 AM Breakfast
May 3 8:15 AM - 8:30 AM

Welcome Remarks
Chris Stevenson, ANCOR Foundation President

May 3 8:30 AM - 9:30 AM

Keynote: Tales from the Road -- The Emerging Roles and Changing Expectations of the Direct Support Workforce
Joseph Macbeth, Executive Director, National Alliance for Direct Support Professionals (NADSP)

The focus of this session addresses some of the issues that direct support professionals across the country are telling NADSP about their work, what they need to be successful and offer suggestions that promote the notion that "Quality is defined at the point of interaction". What are the workforce demographics and projections to fulfill these expectations? Do direct support professionals currently possess the tools, resources and skills to uphold this responsibility?

May 3 9:30 AM - 9:45 AM Break
May 3 9:45 AM - 11:00 AM Direct Support Professional Awards
May 3 11:15 AM - 12:15 PM Lunch (Hosted)
May 3 12:30 PM - 1:30 PM

ANCOR Government Relations Federal Update

What a year it’s been so far! It’s only May but so much has happened in the political system in Washington, DC and around the country.  Your Government Relations team will share the latest from the heart of the nation’s Capital, the status of bills to repeal/replace the ACA, all small and large Medicaid reform efforts, the future of what will be involved in CHIP Reauthorization, the HCBS Settings rule, federal oversight and investigations, CMS priorities and more! We will also be joined by a very special guest, and one of DC’s most politically informed experts, who will make sure you have all the details about process and politics and have the inside scoop so that when you return home, you are informed, prepared, and ready to advocate at the right moment!

  • Special Guest Molly Reynolds, Fellow in Governance Studies, The Brookings Institution
  • Esme Grant Grewal, Senior Director of Government Relations, ANCOR
  • Katherine Berland, Director of Public Policy, ANCOR
  • Doris Parfaite-Claude, Government Relations Manager, ANCOR
May 3 1:30 PM - 1:45 PM Break
May 3 1:45 PM - 2:45 PM

Breakout Sessions

  • The Future of Intermediate Care Facilities
  • Turning around the Workforce Crisis
  • Achieving Self Direction through Supported Decision-Making Practices
  • A Relationship On the Rocks: Managed Care and I/DD Services
  • The Road to Competitive Employment: An Employment First Provider Transformation Story
  • The RixWiki: An Interactive Multimedia Tool for Person-Centered Planning
May 3 2:45 PM - 3:00 PM Break
May 3 3:00 PM - 4:00 PM

Breakout Sessions

  • Investigations and Audits of Group Homes: Lessons Learned and What's Next?
  • Training for Better Outcomes
  • "Being With" People Experiencing Grief and Loss
  • Inter-Systems Collaboration: The Essential Components for People with IDD/MI
  • Project SEARCH: Transition That Works
  • Embedding I/DD in the AT (Assistive Technology) Conversation
May 3 4:00 PM - 4:15 PM Closing Remarks

ANCOR welcomes our Direct Support Professionals (DSP) to the 2017 Annual Conference! ANCOR is keenly aware of the critical role that our Direct Support workforce play in providing services and supports for people with disabilities to live, work, and thrive in their communities. To support the professional growth of our DSP workforce, ANCOR is pleased to continue to offer a deeply discounted conference rate to enable leadership teams to bring their DSP staff with them to attend the ANCOR Annual Conference.

This year’s ANCOR Annual Conference offers presentations that fall within six conference tracks, including a Direct Support Services track which is recommended, but not required, for DSP staff. In lieu of a regimented DSP Leadership Academy, we invite our DSPs to attend any conference session that fits their areas of interest and expertise.

To find out more about the conference schedule or the line-up of sessions and speakers, go to the Schedule or Sessions.


  • Fee: $75.00


Pre-registration has ended.

Pre-Conference Sessions

(Requires main conference registration)

Business Intelligence: The Need, The Journey, The Tools, The Impact ($125.00)
Monday, 1:00 PM - 4:00 PM

  • Josh DeZurik, Director of Program Technology, Dungarvin
  • Jeff Case, National Director of Business Development, Therap Services

With the changes to industry regulations and the growing need for better oversight, IDD organizations are moving toward electronic documentation, resulting in a mountain of data. To manage the influx of data, organizations are looking at business intelligence tools to aggregate, mine, and analyze the data in order to manage and improve services. Implementing electronic documentation and business intelligence tools and processes can often be a difficult and daunting task. Hear how Dungarvin is tackling this challenge by developing low-cost tools that: allowed the agency to see relevant and actionable information quickly and efficiently; meet the needs of diverse audience that includes the COO through front-line supervisors; and comply with quality and legal requirements. Presenters will cover the growing need for business intelligence; the journey a company must undertake to achieve that goal; some of the tools utilized by Dungarvin and Therap; and the impact that these tools can make for both the organization and across the state. The mountain of data is not insurmountable! Sign up for this session to take away tools and practical advice you’ll need for the climb.

Innovative Approaches on Workforce Retention and Engagement ($125.00)
Monday, 1:00 PM - 4:00 PM

  • Ted Behncke, President, St. Coletta of Wisconsin
  • Terry Leahy, Chief Operating Officer, Oconomowoc Residential Programs (ORP)
  • Kim Ray, Executive Director, Genesee Lake School

Searching for ways to empower and support your workforce in meaningful ways? This intensive will dive into two innovative models designed to address workforce retention and engagement.  In February 2016, St. Coletta of Wisconsin’s vacancy rate topped 30% and retention rate was 67%.  In response, St. Coletta launched the “Moonshot Initiative” -- a competency, career, and compensation effort that filled their team in 90 days and allowed them to maintain a retention rate of over 90% for the following year. Ted Behncke will describe how St. Coletta implemented the initiative, their successes, and surprises along the way.  Our second panelists will share how an Employee Stock Ownership Plan (ESOP) turbocharged their workforce engagement. Research studies show that employees in companies with ESOPs are more engaged, have a greater say in their work environment, and enjoy higher pay. Terry Leahy and Kim Ray from Oconomowoc Residential Programs (ORP) will discuss how they implemented ESOP in 2002 and now have 100% employee ownership; today, ORP is one of the largest ESOPs in the human services industry. ORP’s 2,400 “co-owners in care” offer a diversified array of services for 1,700 adults and children with disabilities.

Managed Long-Term Services and Supports (MLTSS) Bootcamp ($125.00)
Monday, 1:00 PM - 4:00 PM

  • David Donohue, Life Share, Inc.
  • Kris Eastman, Vice President of Wavier Services, Mainstream Living, Inc.
  • Lori Feldkamp, President & CEO, Big Lakes Developmental Center, Inc.
  • Sandra Frizzell Batton, Director of Policy Development, Providers Alliance for Community Services of Texas (invited) 
  • Diane McComb, State Associations Liaison, ANCOR
  • Pat Dautel Nobbie, Disability Policy Engagement Director, Anthem
  • Nanette O'Donnell, Partner, Duane Morris
  • Valerie Sellers, CEO, New Jersey Association of Community Providers

This three-hour deep dive on Managed Care moves beyond the basics to equip you with information and insight that can readily translate into action. The rapid expansion of Medicaid managed long term services and supports (MLTSS) over the past few years has created both challenges and opportunities in supporting individuals with disabilities. ANCOR is offering this first-of-its-kind Medicaid MLTSS Bootcamp to provide you with knowledge you need to prosper in this changing environment. This Bootcamp brings together industry leaders, managed care partners, and other experts to offer:

Operational strategies your organization can employ to address the opportunities and challenges encountered as a result of MLTSS expansion.

Insight on the unique value proposition that community providers can offer Managed Care Organizations (MCOs) to address their needs and ensure good outcomes for individuals with disabilities.

Practical understanding into establishing contractual relationships with MCOs that mitigate risk and position your agency for success.

Neil RomanoANCOR Foundation Renee L. Pietrangelo (RLP) Leadership Forum: Cultivate Your Strengths and Thrive (Free, registration required)
Monday, 1:00 PM - 4:00 PM

  • Carson Dickie, Principal, InStrength Consulting; Gallup Company Strengths Coach

The Gallup Company research shows only about 30% of the U.S. workforce is actively engaged in their jobs, hindering productivity and increasing job turnover. Organizations using Strengths management can improve employee engagement to 70% or more. How do you keep yourself, your staff, and your clients effectively engaged? In this session, we’ll address:

  • Internal Strength Overcomes External Challenges. Spend the time to build your people first, then attack your external challenges at full strength.
  • Forget About Being Well-Rounded. As an individual or organization, identify "what you do well" and focus your efforts there.
  • "How You Do It" is as important as "What You Do". Two people can be equally effective while approaching a job or task differently.  To inspire your people, focus more on results and less on restrictive work processes.
  • You Must Be Distinctive To Be Heard. To attract money and clients, your message must be sharp and pointed to pierce through the wall of noise.
  • Don't Fight Gravity. Conserve your resources by identifying which circumstances are actionable, and which you cannot change.


Attendees must complete an assessment PRIOR to the conference session. Confirmed registrants will receive instructions with instructions to complete the assessment.

Breakout Sessions

This year's conference breakout sessions fall within six conference tracks:

  1. Public Policy: includes policy discussions, regulatory developments or impact, and/or advocacy initiatives

  2. Agency Operations: organizational culture, human resource management, and/or programs management

  3. Direct Support Services: direct support services. This track is recommended, though not required, for DSPs.

  4. Community and Health Integration / LTSS: models, tools, and/or resources to transition toward integration

  5. Employment of People with Disabilities: includes models and/or resources to support employment of people with disabilities

  6. Technology: technology-related initiatives to support operational efficiencies and/or independent living

DSP For A Day: Bringing the Advocacy Into The Community (Public Policy)
Tuesday, 11:00 AM - 12:00 PM

  • Andrew Ritter, Jr., Senior Associate, Capital Associates
  • Shirley Walker, President and CEO, PAR

The Pennsylvania Advocacy and Resources for Autism and Intellectual Disability (PAR) developed and implemented a Direct Support Professional (DSP) For A Day grassroots advocacy program and focused it in a way to draw attention to the ongoing workforce crisis. Join this session to learn about the DSP For A Day advocacy efforts in Pennsylvania and the successes of the grassroots program. The presentation will include an overview of this grassroots advocacy program and the outcomes; critical considerations in developing this type of grassroots advocacy program elsewhere; and how to drive engagement.

Identifying the True Costs of Service Provision and Moving to a Performance-Based Payment Model (Public Policy)
Tuesday, 3:00 PM - 4:00 PM

  • Ken Lovan, Government Relations and IDD Services Consultant
  • Rachel Patterson, Senior Consultant, Health Management Associates
  • Shane Spotts, Anthem (invited)

In December, ANCOR presented an Access and Adequacy Report to the Centers for Medicare and Medicaid Services (CMS) that recommends measures for CMS to better evaluate access to services for people with intellectual and developmental disabilities. In continuing this work, the panel will discuss the need to better define the parameters needed to establish the true and actual costs of providing disability services. This means shifting from reimbursements based on historical costs to recognizing the current and projected costs, with a special focus on unfunded mandates and solutions to address the workforce crisis. It also includes the need to more effectively identify and utilize supporting data. With the increased consideration of Alternate Payment Models (APMs), providers must develop the "outcome/value add/performance" measures which will be used to determine reimbursements. What are the relevant factors in shifting from a cost-based to performance-based payment system? 

Investigations and Audits of Group Homes: Lessons Learned and What’s Next? (Public Policy)
Wednesday, 3:00 PM - 4:00 PM

  • Bonnie Jean Brooks, President & CEO, OHI (Maine) 
  • Joshua Evans, VP of Government Relations, INARF (Illinois) 
  • Esme Grant Grewal, Senior Director of Government Relations, ANCOR
  • Stan Soby, Vice President, Public Policy & External Affairs, Oak Hill (Connecticut)

In 2013, an investigative report in a local Connecticut newspaper launched a series of national investigations by the federal government.  The Courant spotlighted a number of abuse and neglect issues in Connecticut’s Medicaid-funded services.  The stories were difficult and complex, prompting Senator Murphy to request an investigation by the U.S. Department of Health and Human Services Office of the Inspector General.  So far, we have seen a number of states with investigations, and ANCOR has heard from federal employees that there is a plan to expand these efforts to a national initiative. Simultaneously, Senator Murphy is working on a nationwide bill that will impact the oversight of I/DD programs. What are we learning from these investigations and what comes next?

Addiction Recovery: Supporting Those with Intellectual Disability & Substance Abuse (Agency Operations)
Tuesday, 11:00 AM - 12:00 PM

  • Hannah Jurewicz, Senior Director, Dungarvin
  • Tracey Nichols, Recovery Program Coordinator, Dungarvin

Addiction Recovery for Challenged Individuals: How to Support Those with Addiction, Co-Occurring, Social, and Other Learning Disorders is a breakthrough approach to evidenced-based recovery treatment and support. It offers person-centered, structured, interactive exercises and tools which adapts the principles of recovery in a manner that works for these individuals through daily practice and repetition, without which they will not likely be able to achieve or sustain recovery. It is designed to enhance current recovery-oriented supports, and its curriculum assists those living with Co-occurring disorders, Autism Spectrum Disorder, Intellectual Disabilities, Social Communication, and other learning disorders to acquire the necessary competency of recovery tools in order to achieve and maintain contented sobriety. This program can be facilitated by clinicians, case managers, program directors, direct care staff and other professionals.

Out and About: Community Inclusion Models (Agency Operations)
Tuesday, 3:00 PM - 4:00 PM

  • Bill Loyd, CEO, The Arc Montgomery County
  • Thalia Simpson-Clement, COO, St. John’s Community Services

Still struggling to make the new HCBS standards of full inclusion of your programs a reality? Many operate in buildings that are located in the community but are looking to find ways of getting to the integration and inclusion that CMS is now mandating. Believe it or not, it is possible to achieve a program design that fully utilizes community resources that are inclusive without use of segregated facility based programs. Hear about model conversions that have occurred in urban and rural settings and include supports to persons of all ability levels. Session topics include: description of fully inclusive model and tips for designing one; tools for identifying choice and interests of persons supported; community mapping; staffing the model; financing the model; licensing implications of community based models; practical examples of established models; and actual success stories and examples of pitfalls to avoid.

The Future of Intermediate Care Facilities (Agency Operations)
Wednesday, 1:45 PM - 2:45 PM

  • Than Johnson, CEO, CRSI
  • Julie Manworren, CEO, Living Well Disability Services
  • Marilyn Althoff, ED, Hills & Dales

The federal level has been full of change in the past decade with a greater focus on important goals of community integration, competitive integrated employment, and self-directed services.  However, ANCOR also represents an important group of providers that offer services to individuals who require 24/7 supports, may lack verbal or other communication skills, and have significant medical needs.  With so much focus on community integration, what is the future of intermediate care facilities (ICF)? How have ICFs been changing over the past decade to provide community integration in the best ways they can? What can the federal government do to protect the services for a small but significant population of people with disabilities who require intensive services?

Turning around the Workforce Crisis (Agency Operations)
Wednesday, 1:45 PM - 2:45 PM

  • Karen Lee, Executive Director, SEEC 
  • Lori Sedlezky, Consultant, SEEC 

"We are in a workforce crisis" is the message heard in almost every disability meeting, for the past 10 years. But, not all organizations supporting people with I/DD are struggling to hire and maintain high performing staff. Reports by labor agencies often cite turnover rates in provider agencies in excess of 40%. Yet, some organizations in these areas are able to maintain a 15% or below turnover rate. This session will be an opportunity for participants to share their greatest struggles and strategies they are currently using. In addition, the presenters will share a tool box of strategies that can be used to create a new agency paradigm for how they recruit, train and retain high performing staff. If your agency isn't ready for a whole new paradigm, you can take away one or two tools that can assist in bringing your agency’s turnover down a few points.

Training for Better Outcomes (Agency Operations)
Wednesday, 3:00 PM - 4:00 PM

  • Melissa Hecht, IDD Product Manager, Relias Learning

We will explore the importance of developing staff training beyond just compliance through the use of adult learning practices. Organizations should develop learning plans that measure skills and competencies before, during and after training. This multi-layered approach to training has been proven to reduce staff turnover and improve outcomes.

Integrated Health Professionals - A New Career Path (Direct Support Services)
Tuesday, 11:00 AM - 12:00 PM

  • Jennifer Higgins, Ph.D., Staff Research Associate, Association of Developmental Disabilities Providers (ADDP)

This presentation will provide an overview of the new integrated health care model which combines primary and behavioral healthcare in one setting. This presentation will highlight the different professional and allied health positions working in the new integrated care setting. Special emphasis will be placed on allied health and direct service professionals, including the unique employment opportunities integrated healthcare affords them.

Creating a Culture of Gratitude, Positivity, and Happiness at Work! (Direct Support Services)
Tuesday, 3:00 PM - 4:00 PM

  • Jennifer May, VP of Operations, STAR Services

Creating and fostering a positive workplace culture with engaged employees is simply good business. Unfortunately, our field is currently struggling to recruit and retain talented individuals for our agencies, and staffing shortages can quickly snowball into bigger problems. Managers and leaders become focused on dealing with the daily whirlwind of activities, often at the expense of bigger picture goals and strategies. Focusing attention on workplace culture will reduce turnover costs, dissatisfaction, and burnout, while raising productivity, understanding and satisfaction throughout the agency. This session will focus on recent advances in Positive Psychology and employee engagement, showing that when we focus on the employee experience, everyone wins! Creating a culture of happiness, gratitude and positivity doesn’t cost big money, but it can mean big changes and results. This session will give you specific activities and approaches to take back to your agency to help you, your team, and workplace culture flourish.

Achieving Self-Direction through Supported Decision-Making Practices (Direct Support Services)
Wednesday, 1:45 PM - 2:45 PM

  • Tina Campanella, CEO, Quality Trust
  • Lydia Paquette, Executive Director, Maine Association for Community Service Providers

Helping people with disabilities achieve the promise of self-direction can be challenging. Traditional support strategies may not empower people to make decision about their own lives. Supported decision-making principles and practices provide an alternative that supports people to exercise their legal rights and retain authority in their own lives. The goals of self-direction can be achieved through designing supports that help people exercise choice and participate in our communities as equal citizens. Participants attending this session will hear both from a national and state-specific perspective on methods to 1) identify strategies for supported decision-making; 2) understand how to incorporate plans for decision-making support into traditional person-centered planning processes; 3) learn how to respond to those who advocate for guardianship with specific examples of how self-determination can enhance the person's autonomy and health and welfare; and 4) know where to find resources to assist in developing individualized strategies for supported decision-making.

"Being With" People Experiencing Grief and Loss (Direct Support Services)
Wednesday, 3:00 PM - 4:00 PM

  • Mary Anne Tolliver, Director of Residential Services, St. Louis Arc
  • Barbara Williams-Stewart, Clinical Therapist, St. Louis Arc

Loss is an unavoidable part of living, and grief is the process that helps us heal from a loss. Historically, it was believed that people with intellectual disabilities lacked the cognitive abilities to feel or express grief-related thoughts and feelings. However, recent research has shown that people with intellectual disabilities should be included in the bereavement process and their everyday losses should be acknowledged. Presenters will dispel these past misconceptions by sharing a post-modern view of grief and its ramifications for people with I/DD. This perspective includes current best practices, grief reactions and important strategies to assist staff, families and self-advocates in understanding loss and change. Through storytelling, examples of successful grief interventions, and learning about partnerships with hospice, participants will leave the session feeling competent and comfortable using the simple techniques of “being with” individuals who are grieving the loss of others or thinking about their own mortality.

Business Acumen for Disability Community-Based Organizations: ACL Grant Overview and Activities (Community and Health Integration / LTSS)
Tuesday, 11:00 AM - 12:00 PM

  • Erica Anderson, Senior Director of Disability Network Business Acumen, NASUAD
  • Laura Vegas, Director, MCO Business Acumen, NASDDDS
  • Kim Opsahl, ACL Business Acumen Project Manager, ANCOR

Join us to learn more about ANCOR's involvement in the Administration on Community (ACL) Living's Business Acumen Grant focused on Disability Community-Based Organizations. Following an overview of Grant's goals and purposes, get a sneak peek at the initial results from the grant's environmental scan results and have the opportunity to provide your insight into current needs, challenges, and opportunities. The session will conclude with information on next steps and activities, as well as a review of related ACL Business Acumen activities.

The Future of the Service Model: Creativity Meets Results (Community and Health Integration / LTSS)
Tuesday, 3:00 PM - 4:00 PM

  • Robert Baker, Vice President of Operations, Keystone Service Systems
  • Daryn Demeritt, Senior VP, Government Relations, ResCare (invited)
  • Sharon Lewis, Principal, Health Management Associates

ANCOR is a proud supporter of innovative models that better provide services to people with intellectual and developmental disabilities.  This panel will highlight some of the incredible models that ANCOR is excited to share at the national level and would like to see broadened.  One of the programs is the Adult Community Autism Program (ACAP) in Pennsylvania, an integrated healthcare program led by providers that has resulted in less than 15% administrative costs and has over 52% of participants now engaged in competitive employment. Hear more about how models like these are changing service provision and foreshadowing the important role of disability service providers for decades to come.

A Relationship On the Rocks: Managed Care And I/DD Services (Community and Health Integration / LTSS)
Wednesday, 1:45 PM - 2:45 PM

  • Chris Sparks, Executive Director, Exceptional Persons, Inc.
  • Chad VonAhnen, Executive Director, Johnson County Developmental Supports

Managed Care is a service system promoted by governors and policymakers for its efficiency, potential cost-savings, and ability to deliver successful results.  While managed care has been key to successful healthcare delivery, two recent examples of managed care in the I/DD space have left disability service providers in chaos.  Kansas and Iowa have been shared nationally as two challenging examples of how to merge I/DD services into an integrated care system.  There is potential for managed care systems to work well for I/DD populations, but first, it is important to understand why these migrations did not meet the expectations of service providers or customers.  Hear directly from providers on the ground on what is happening and the lessons learned.

Inter-Systems Collaboration: The Essential Components for People with IDD/MI (Community and Health Integration / LTSS)
Wednesday, 3:00 PM - 4:00 PM

  • Dr. Robert Fletcher, Founder and CEO of the NADD

Individuals with Intellectual/Developmental Disabilities co-occurring with Mental Illness are the most challenging persons served by the IDD and Mental Health service delivery systems.  This presentation will discuss the typical barriers to services for people with Intellectual / Developmental Disabilities co-occurring with Mental Illness. The presenter will outline a set of principles for inter-systems planning that are designed to lay the foundation for mutual trust and understanding among the various stakeholders. A framework to promote effective cross-systems collaboration will be presented. Four planning and practice elements will be addressed (leadership, staff, treatment and training).

The presentation will also incorporate information on prevalent rates, cost factors, and the role of managed care organizations. Additionally, Dr. Fletcher will briefly discuss the SAMHSA 2017 funding for six states to address IDD/MI issues. The scope of the work for each of these six states will be outlined.

Putting Faith to Work: Tapping Congregations to Find Jobs (Employment of People with Disabilities)
Tuesday, 3:00 PM - 4:00 PM

  • Bill Gaventa, Director, Collaborative on Faith and Disability

Get me to the church and job on time! Tapping Community Congregations to Help People with Disabilities Find Jobs Putting Faith to Work, a two year pilot funded by the Kessler Foundation, involved UCEDD's in four states: four UCEDDs: Tennessee, Kentucky, Minnesota, and Texas/Austin. The core vision was to tap the power of faith communities to rally around individuals in times of need as well as use their social capital, i.e., their networking power, to help individuals with disabilities find jobs.

The objectives of this workshop are to share:

  1. Theoretical foundations for the project
  2. Results and evaluations
  3. Core strategies and lessons learned, the manual developed for use by others, and ways that providers might utilize them
  4. Share skills in the vision and capacity of faith communities to become allies in helping people find jobs and other meaningful roles in community settings.

The Road to Competitive Employment: An Employment First Provider Transformation Story (Employment of People with Disabilities)
Wednesday, 1:45 PM - 2:45 PM

  • Nicole Rand, Program Director, Exceptional Persons, Inc.
  • Thomas Wilds, Subject Matter Expert for ODEP, U.S. Department of Labor

If your organization is interested in diversifying services to provide expanded community-based options for people with disabilities, this session is for you! Hear how an Iowa Provider made the transition from facility-based to community-based day habilitation, and how they leveraged technical assistance provided by the Office of Disability Employment Policy (ODEP) to guide their efforts. Attendees will learn about the initiatives that the agency implemented; the resources they used; and their outcomes on employability and community perception.  Attendees will also learn about technical assistance, training, tools, and other ODEP resources available to support agencies in their transformation efforts. This session is intended for agencies that want to accelerate their own organization’s transformation efforts, and will offer strategies to leverage state-led Employment First initiatives to support their work.

Project Search: Transition That Works (Employment of People with Disabilities)
Wednesday, 3:00 PM - 4:00 PM

  • Erin Riehle, MSN, RN, Senior Director, Disability Services and Project SEARCH, Cincinnati Children’s Hospital

This session will highlight the Project SEARCH model and the important role that Community Rehabilitation Providers play in implementing, maintaining and sustaining a strong Project SEARCH program. The Project SEARCH model features total workplace immersion. This facilitates the teaching and learning process through continuous feedback and application of new skills. The goal for each young adult is competitive employment upon graduation. This innovative model depends on a unique collaboration of education, employers, and rehabilitation services.

Telehealth mentoring for family and professionals caregivers: Do you ECHO? (Technology)
Tuesday, 11:00 AM - 12:00 PM

  • Lucy Esralew, Clinical Administrator, CARES & S-COPE, Trinitas Regional Medical Center

Hear how Trinitas Regional Medical Center in New Jersey utilized the Project ECHO telehealth model to enable its interdisciplinary teams to provide a range of mental and behavioral health services to individuals across the state. Project ECHO®, a telementoring and guided practice model developed by the University of New Mexico, tackles the problem of insufficient access to specialty care knowledge through technology that leverages scarce resources and promotes mentoring and knowledge transfer. Participants will hear how Trinitas uses ECHO to bring together provider agency staff, day program staff, families, and case management staff to provide interdisciplinary support for adults with I/DD and co-occurring behavioral and mental health needs. The presenter will share clips, guide participants through interactive exercises, and show attendees two ways in which ECHO promotes best practice supports for individuals with disabilities.

Taking Charge! Empowering Self-Determination with Technology! (Technology)
Tuesday, 11:00 AM - 12:00 PM

  • Alice Brouhard, RN, Educator/Parent, TechAble LLC
  • Kara Brouhard, self-advocate, Families at the Forefront of Technology

Overwhelmed with compliance of HCBS transition plans and meeting person–centered planning goals? Worried about the ongoing shortage of direct care support professionals to meet the needs of people you serve? Interested in using technology to complement services for people with disabilities, but overwhelmed by the options? Alice Brouhard, RN, educator, and parent, will offer insights and suggestions in the use of technology to empower a person with disabilities to lead a self-determined life. Tablet and smartphone technology, mainstream apps, virtual assistants, and access to WiFi can provide substantial assistance with memory/scheduling, day-to-day living, vocational guidance and increased connection to others. Technology usage does not take away from person-to-person contact, rather it can enhance interactions with direct care support staff by enabling them to provide more purposeful interactions for those they serve.

Improving Quality of Health Improves Quality of Life! (Technology)
Tuesday, 3:00 PM - 4:00 PM

  • Johnathon Crumley, Senior Director of Operations, HRS, Inc.
  • Maghan Bowman, Services Outcomes & Data Director, Exceptional Persons, Inc. (EPI)

Serving individuals with I/DD in integrated community settings can be a challenge, especially when it comes to empowering staff to recognize and act on signs of health risks and destabilization. Exceptional Persons, Inc. (EPI) has been using the HRST (Health Risk Screening Tool) since 2015 to help staff identify early signs of health risks and deterioration so that preventive action can be taken. As a result, EPI showed a decrease in HRST Health Care Levels overall which means a higher quality of life for the person and longer life expectancy. This collaboration between EPI and Health Risk Screening, Inc. is improving the quality of life for individuals they support by empowering staff to observe, decide, and take action on areas of identified risks. Come learn how this information could impact you and your agency.

The RixWiki: An Interactive Multi-media Tool for Person-Centered Planning (Technology)
Wednesday, 1:45 PM - 2:45 PM

  • David O’Hara, COO, Westchester Institute for Human Development
  • Izel Obermeyer, Director, Assistive Technology Program, Westchester Institute for Human Development

One of the considerations in creating person-centered plans is how to promote self-advocacy. When these plans address choices about lifestyle, community living options or accessing health care, there is a critical need for effective strategies that promote supported decision-making as a tool for achieving real choice. This presentation will demonstrate the RixWiki multimedia platform and satisfaction surveys which promote the active engagement of individuals with intellectual and developmental disabilities in all aspects of plan development and implementation. This presentation will both demonstrate and provide a hands-on opportunity for participants to create their own wiki, and experience the functionality and ease of using this multimedia tool for self-advocacy and person-centered planning. Participants should bring their smartphone, personal computer or similar device to create their personal multimedia wiki during this session.

Embedding I/DD in the AT (Assistive Technology) Conversation (Technology)
Wednesday, 3:00 PM - 4:00 PM

  • Laurie Dale, Senior Leader, Assistive Technology Solutions, Ability Beyond
  • Cheryl Pray, Chief Executive Officer, ARRM
  • Gabrielle Sedor, Chief Operations Officer, ANCOR

Universal design principles have propelled the mainstream tech industry to offer accessible and more affordable products that readily address the needs of people with physical disabilities. However their nascent understanding of the needs of people with cognitive disabilities, like many in the I/DD field, means fewer, more niche, and more expensive tech products for people with I/DD. How can the I/DD community influence the mainstream tech industry to ensure cognitive disabilities is not an afterthought? This panel will share initiatives at the agency, state, and national levels that raise public awareness of how people with I/DD use technology. Ability Beyond’s TIP squad is comprised of people with disabilities assessing and training on the use of mainstream technology by people they support. ARRM is building on its technology assessment efforts by launching a public awareness campaign to demonstrate how technology benefits people with I/DD.  Finally, ANCOR will share partnerships it’s cultivating to advance this collective effort at the national level.


Advocates for Human Potential Anthem
ao Strategies Benefits Consulting Group
Butler Human Services Furniture CapGrow Industries, LLC – Gold Partner
CaraSolva, Inc. CARF International – Special Partner
CQL/The Council on Quality and Leaders Dechoker LLC
Direct Care Innovations (DCI) DirectCourse
eVero Corporation Foothold Technology – Gold Partner
Furniture Concepts – SRPN Partner Health Risk Screening
Home Delivery Incontinent Supplies Co., Inc. Intelidy Business Technologies
Kaleida Systems - eRSP Life Enrichment Trust
Mainstay, Inc./My 25 MediSked – Gold Partner
Mediware Information Systems Medline Industries – Gold Partner & SRPN Partner
MITC – Gold Partner Mutual of America – SRPN Partner
National Alliance of Direct Support Professionals (NADSP) National Leadership Consortium on Developmental Disabilities (NLCDD)
Netsmart Odyssey Software
Office Depot – SRPN Partner Pharmacy Alternatives LLC
QBS, Inc. Quantum Solutions Corp.
Relias Learning – Platinum Partner Rest Assured
Scioto Properties – Gold Partner SEFCU Insurance Agency – Special Partner & SRPN Partner
Sengistix, LLC SimplyHome LLC
Sparkrock – Special Partner Sprint – SRPN Partner
SteadyCare Stoneridge Partners
Superior Van & Mobility Therap – Gold Partner
University of Minnesota Institute on Community Integration Research and Training on Community Living – Special Partner VERTESS
Vertex Systems, Inc. Welligent, Inc.

Exhibitor Information

As an exhibitor at ANCOR you have the opportunity to create awareness with conference attendees to the benefit of your products and/or services. This conference traditionally hosts approximately 350 attendees, primarily CEOs, COOs, CFOs and upper-level managers/directors of provider agencies from around the country, giving you face-to-face exposure with these decision makers.

You’ll be located in the center of our conference- breakfast, breaks and a reception are held within the exhibit area to maximize your exposure to conference registrants. Don’t delay in registering as space is limited and fills quickly!

Testimonials below are from exhibitors at previous events:

“We had a wonderful and productive time. In addition to meeting more of the ANCOR team, we were able to make great connections with possible customers across the country. It was a wonderful event and I know we will be back next year.“

“Great to be part of the conference. I would not change a thing. The many scheduled breaks with exhibitors was wonderful. The time allowed was good.”

“It was such a pleasure to meet… the ANCOR Staff. I truly appreciate the exposure you gave us with all of your providers. While I was there I made a number of connections that I’m already starting to follow up with.“

Exhibitors will receive:

6’ exhibit skirted table with chairs, personalized ID sign.  Note: There will not be any pipe and drape (no draping backdrop).


  • Exhibits are preferred to be table top with display (on top of table) of maximum height of 4 feet.
    • Display can be full length from ground up (and be positioned behind table or take the place of the table) – as long as overall height does not exceed 6-feet 6-inches.
  • Table top is 6 feet wide and 30 inches high.
  • Exhibits cannot extend beyond the 6-foot width of the table.
  • ANCOR reserves the right to refuse any oversized exhibits that do not conform to the above sizes.
  • Name of first exhibit staff person listed on the exhibitor form will appear in the conference program.

Exhibit Hours

(exhibit related times subject to adjustment)

Monday, May 1, 2017

Exhibit set up time is 12:00 PM - 3:00 PM (Preferred Partners’ i.e. platinum, gold or special sponsors are invited to set up and begin display as of noon on Monday, May 1).

Exhibits will open on Monday, May 1 @ 3:30 PM prior to the opening session of the conference. There will be a reception held that evening in the exhibit area immediately after the opening session.

Tuesday, May 2, 2017

Exhibits will be open as of 7:15 AM for a continental breakfast with registrants and will remain open throughout the day. Breaks are interspersed throughout the day in the exhibit area to maximize your exposure to attendees.

Tear down is 4:45 PM - 6:00 PM.


Registration is not valid unless payment has been received by ANCOR.

  • Non-profit: $795.00 (by April 1, 2017); $895.00 (after April 1, 2017)
  • For profit: $895.00 (by April 1, 2017); $995.00 (after April 1, 2017)
  • Special Partners: $0.00
  • Electric: TBD*
  • Internet: TBD

*Electric will be paid directly to the hotel, ANCOR needs to know if you want to order electric though and will then supply you with hotel order form and payment form in April. Quoted price may not include hotel charges for tax or possible labor, shipping etc. costs.

Cancellation Policy

A cancellation fee of $100.00 will apply until April 1. No refunds will be issued from April 1 onward.


Contact us.

Plenary Speakers

Neil RomanoNeil Romano, President and CEO of The Romano Group, LLC, is considered one of the nation’s leading authorities in the field of media and public advocacy, overseeing some of the most visible and effective public health programs in the United States.

Mr. Romano’s extensive background includes tenure as Director of Communications for the White House Office of Drug Abuse Policy, working on campaigns such as “Just Say No” and “America Responds to AIDS.” A noted producer/director, Romano’s film, “Youth Homicide: A Public Health Crisis,” earned an Emmy Nomination in the category of Best Director.

Mr. Romano was nominated by President George W. Bush to be the Assistant Secretary of Labor for Disability Employment Policy in 2007. He also served as a member of the President’s Committee for People with Intellectual Disabilities (PCPID), The United States Access Board, and The Committee for Purchase from People Who Are Blind or Severely Disabled. Mr. Romano was appointed to the National Council on Disability in 2015 by Senate Majority Leader, Mitch McConnell.

Additionally, Mr. Romano serves on a number of diverse national boards to include the Professional Baseball Athletic Trainers Society, the Prison Jail Ministries Foundation, The Taylor Hooton Foundation, The National Foundation to End Senior Hunger, The National Industries for The Blind, and The United States International Council on Disabilities (USICD). Mr. Romano has advised the Association for People in Supported Employment, the U.S. Business Leadership Network, and other disability employment groups that use a “business to business” approach to promote the imperative of hiring people with disabilities. Mr. Romano serves as a consultant to Wal-Mart on disability issues.

Matt SaloMatt Salo was named Executive Director of the National Association of Medicaid Directors (NAMD) in February 2011. The newly formed association represents all 56 of the nation’s state and territorial Medicaid Directors, and provides them with a strong unified voice in national discussions as well as a locus for technical assistance and best practices. Matt formerly spent 12 years at the National Governors Association, where he worked on the Governors’ health care and human services reform agendas, and spent the 5 years prior to that as a health policy analyst working for the state Medicaid Directors as part of the American Public Human Services Association. Matt also spent two years as a substitute teacher in the public school system in Alexandria, VA, and holds a BA in Eastern Religious Studies from the University of Virginia.

Joseph M. MacbethJoseph M. Macbeth began his 30-year career in the I/DD field as a Direct Support Professional. Recognized as a national leader in the advocacy and advancement of the direct support profession, he co-authored the series of publications entitled “Voices from the Frontlines”; produced an award winning Realistic Job Preview for community-based organizations; and developed the “Disability Studies Certificate” to assist more than 500 direct support professionals advance their college education. Macbeth has served on the boards of the ANCOR Foundation, Council on Quality and Leadership (CQL), College of Direct Support and Relias Learning’s National Advisory Board. He is also involved with AIEJI, an international organization based in Denmark that promotes the work of social educators. He lives in Altamont, NY.

Molly Reynolds is a fellow in Governance Studies at Brookings. She studies Congress, with an emphasis on how congressional rules and procedure affect domestic policy outcomes, with current research exploring exceptions to the filibuster rule for particular measures in the U.S. Senate. Reynolds received her Ph.D. in political science and public policy from the University of Michigan.

Pre-Conference and Breakout Session Presenters

Marilyn AlthoffMarilyn Althoff, CEO of Hills & Dales, in Dubuque, Iowa has guided the agency for 13 years. Her passion and advocacy has supported significant services growth and success through diversifying and recognizing opportunity. Marilyn is active in state associations, ANCOR, and community boards and committees, as well as legislative initiatives.

Erica Anderson is the Senior Director of the Disability Network Business Acumen Center at the National Association of States United for Aging and Disabilities (NASUAD). Previously, she worked at the National Committee for Quality Assurance (NCQA) and at a FIDE-SNP in Wisconsin in managed care operations.

Bob Baker is Vice President of Operations for Keystone Human Services and CEO of two subsidiaries. Prior to joining Keystone he served for 20 years in Senior Leadership positions in two Academic Medical Centers and 10 years in senior health policy positions in federal and state government.

Ted BehnckeTed Behncke joined St. Coletta in 2008 after 30-years of service in the U.S. Army where he retired as Lt. Colonel. At St. Coletta's, he's held various positions including Director of Residential Operations, VP of Operations and Support Services, COO, and currently, President. Additionally, Behncke has served as surveyor for the Commission on Accreditation of Rehabilitation Facilities since 2013.

Maghan BowmanMaghan Bowman graduated from the University of Northern Iowa in Cedar Falls, IA. She began working at EPI in 2014. She currently is the Service Outcomes & Data Director, specializing in assessments, start and end of services, individualized service plans, and health risk screening tools.

Bonnie-Jean BrooksBonnie-Jean Brooks has been the President and CEO of OHI in Maine for 38 years. Representing OHI, she served as President and Board Member of the Maine Assn. for Community Support Providers. She also served on the boards of ANCOR, ANCOR Foundation, AAIDD, and CARF.

Alice BrouhardAlice Brouhard, RN is a champion of the use of technology, especially tablet technology, to support people with memory and cognitive challenges to live independently. She has worked tirelessly to set up a system that allows her daughter, who sustained a severe traumatic brain injury, to lead a self-determined life despite significant disabilities.

Kara BrouhardKara Brouhard sustained a severe traumatic brain injury at age 5. Kara leads a self determined life in her own house with assistance from mainstream technology that supports her independence and self-sufficiency. She is a member of Families at the Forefront of Technology and presents at their annual conference.

Tina CampanellaTina Campanella is the CEO of Quality Trust.  She established Quality Trust as a strong, independent advocacy organization and leads national efforts around increasing the use of supported decision-making.  With over 40 years of experience, she is acknowledged as an exceptional thinker and leader in the field.

Jeff CaseJeff Case and his wife Rebecca organized Developing Potential Inc. in 1993 to fill a need in the Kansas City, MO metro area for adults with developmental disabilities. Jeff has worked with not-for-profits for over 25 years. Presently, Jeff assists states, counties, and organizations with greater interoperability, increased transparency, and transition toward paperless provision of services.

Johnathon Crumley, BS, MDiv, is currently the Senior Director of Operations for Health Risk Screening, Inc. He served as VP of Georgia Support Services, offering case management services to those with I/DD. He was also a Senior SIS trainer with AAIDD. He lives in Tampa, FL.

Laurie DaleLaurie Dale has transformed the way Ability Beyond delivers its care. Her goal:  let folks do it for themselves. Laurie has worked in the field of technology for 20 years and serving people with varying disabilities for 30 years. She has seen first-hand how technology can change a person’s life.

Josh DeZurik is Director of Program Technology for Dungarvin, Inc., a national provider supporting over 4,000 individuals in 14 states. He coordinated the national multi-phase rollout of the EMR system and is developing national standards for EMR use focusing on efficiency, best practice, and data. Previously, Josh served in leadership capacity in operations division.

Carson DickieCarson Dickie is a Gallup Company certified Strengths Coach. He uses Gallup's research and his 35 years of business experience to help organizations use their employees' unique talents and strengths to thrive and make a difference. Carson currently serves as Principal of InStrength Consulting and as President of Dickie Energy.

David DonohueDavid Donohue has two decades of experience in health care, disability rights, and communications. David helped design person-centered programs for the nation’s first whole life Managed Care approach.  As both a provider and subsidiary of Centene, David and LifeShare continue to advocate for empowering supports for people with IDD.

Kris EastmanKris Eastman has worked for Mainstream Living for 30 years and was appointed Vice-President of Waiver Services in 2013. Eastman has oversight of all residential and day services programs serving individuals with intellectual disabilities. Eastman is a graduate of Iowa State University and holds a Bachelor's of Science in Social Work.

Dr. Lucille Esralew is a New Jersey licensed psychologist and Clinical Administrator for a mental health crisis response and clinical outreach program for adults with intellectual and developmental disabilities and co-occurring mental health disorders. Dr. Esralew is the Editor of the NADD Bulletin and coordinates three telehealth programs.

Josh EvansJosh Evans is the Vice President of Government Relations for IARF, working to advance and accomplish the Association's budget and policy priorities at the Statehouse. He works with Policy Staff and directs Association lobbyists on all facets of the legislative process.

Lori B. FeldkampLori B. Feldkamp is the President & CEO for Big Lakes, a community service provider in northeast Kansas.  Big Lakes is a not for profit organization that provides employment, day activities and residential services for adults with intellectual and developmental disabilities.

Robert FletcherDr. Robert Fletcher, NADD Founder and CEO, has extensive experience in intersystem initiatives and broad spectrum of experience as a clinician, program developer, policy advocate, and consultant. He has authored numerous publications addressing mental health aspects in persons with IDD, including Chief Editor of the DM-ID. Dr. Fletcher spearheaded the NADD Accreditation and Certification Programs in an effort to raise the bar for provision of services to individuals with IDD/MI.

Bill GaventaBill Gaventa is Director of the Summer Institute on Theology and Disability. His expertise is in spiritual supports, training for clergy and community services staff, aging and end of life/grief issues, cultural competence, and community building. He is the 2016-2017 President of American Association of Intellectual and Developmental Disabilities.

Melissa HechtMelissa Hecht joined Relias Learning in 2012 and has been on the Product Management team since August of 2014. Melissa combines her passion for Intellectual/Developmental Disabilities and Product Management to provide the best training and services for those who support people with disabilities.

Jennifer HigginsJennifer Higgins, Ph.D. is a research and policy associate at the Association of Developmental Disabilities Providers in Massachusetts. Dr. Higgins implemented and managed an integrated primary and behavioral health care program at a large behavioral health agency in Springfield, MA, overseeing a team of care managers and primary care providers.

Than JohnsonThan Johnson is CEO of CRSI, a 40-year non-profit support agency in Ohio established by parents to provide an alternative to institutional living. Mr. Johnson has served as President of ANCOR and his state association, OPRA. He currently serves on the ANCOR Board of Directors, Foundation and Government Relations Committee.

Hannah Carlson JurewiczHannah Carlson Jurewicz, LPC, CCP-D, serves as State Director with Dungarvin CT, an organization that provides residential and day supports for adults. She has published, advocated, and provided training in human services for 25 years, and most recently published the manual to accompany her program, Addiction Recovery for Challenged Individuals.

Terry LeahyTerry Leahy is the COO of Oconomowoc Residential Programs, whose “Co-Owners in Care” make a positive difference in the daily lives of 1,700 individuals. Terry has a B.A. degree from Princeton University and a J.D. degree from Harvard Law School.

Karen Lee has been Executive Director of SEEC since 1990. SEEC offers a full complement of innovative IDD supports in MD and DC. Karen served as MD DDA Public Policy Fellow creating E1st Strategic Plan in Maryland. She holds a Masters in Transition Education & Public Policy from University of Maryland.

Sharon LewisSharon Lewis is a national expert in disability policy, working to advance opportunities for people with disabilities to fully participate in all aspects of community. Previously, she served in leadership roles at the U.S. Dept. Health & Human Services and as Senior Disability Policy Advisor for U.S. House Committee on Education and Labor.

Ken Lovan worked for ResCare for the past 33 years and is now serving as a Government Relations and IDD Services Consultant. His focus is on developing IDD reimbursement, innovative service redesign, managed care and alternate payment models. He continues to lead the ANCOR Service Redesign Workgroup.

Bill LoydWilliam "Bill" Loyd is the CEO at The Arc Montgomery County. Previously, he served as State Director for DC and Business Developer at St. John's Community Services (SJCS) and Executive Director at Midlands Community Development Corporation. While at SJCS the agency converted to facility-free services. He currently serves on the ANCOR Board of Directors.

Julie ManworrenJulie Manworren is CEO of Living Well Disability Services. Living Well provides person-centered Customized and Residential Services in the Twin Cities region for people with complicated health conditions and IDD. They own 17 Waiver homes and 16 ICF homes. She serves on the ANCOR Board of Directors and Government Relations Committee.

Jennifer MayJennifer May, Vice President of Operations at STAR Services, finds ways to encourage innovative business practices within the disability field, resulting in well-trained, person-centered staff, and stronger organizational practices. Jennifer has a passion for staff development and enjoys presenting on positive psychology, management topics, workforce motivation, and strategic planning.

Diane McComb is ANCOR’s Liaison to State Associations.  She previously served as the Deputy Secretary of the Maryland Department of Disabilities, as CEO of Maryland’s state association, and CEO of a community agency supporting people with IDD and their families.

Tracey NicholsTracey Nichols is the Recovery Program Coordinator for Dungarvin CT, an organization that supports individuals with co-occurring disorders as well as intellectual and developmental disabilities. She has worked in different facets of the human service field for 20 years supporting and advocating for person-centered care.

Patricia NobbiePatricia Nobbie is a Disability Policy Engagement Director at Anthem conducting stakeholder engagement in states implementing managed care models for people with I/DD, foster children, older adults and others.  Pat previously worked at ACL,  the US Senate, for the Georgia Council on Developmental Disabilities, and is also Mia’s Mom.

Izel ObermeyerIzel Obermeyer is the director of the assistive technology program at the Westchester Institute for Human Development, in Valhalla, NY. She is an occupational therapist with 30 years of experience. She is also the project leader for the Multimedia Technology center. This year she became a fellow of AOTA.

Nanette O'DonnellNanette O'Donnell is a partner in the healthcare practice in Duane Morris LLP.  She is certified as a health law attorney, and often advises hospitals, physician groups, and other providers in structuring and negotiating contracts with commercial, Medicare, and Medicaid Managed Care Plans.

David O'HaraDavid O'Hara is a technology fellow with the Office of the National Coordinator on Health Information Technology. In collaboration with the Rix Center at the University of East London, he promotes the use of multimedia "wiki" technology in the U.S. to promote fully engaged person-centered service planning.

Kim Opsahl leads ANCOR’s ACL Business Acumen grant-related activities. She brings over 20 years’ experience supporting individuals with disabilities to that role, including several years working as a state association executive in Indiana. Kim is also an attorney, admitted to practice in Indiana in 2014.

Lydia Paquette is the Executive Director of the Maine Association for Community Service Providers, an association of organizations providing support services to individuals with developmental disabilities. She is licensed to practice law in Maine and specializes in supported decision-making and guardianship proceedings.

Rachel PattersonRachel Patterson is a senior consultant for Health Management Associates. She has previously served at the Christopher and Dana Reeve Foundation and Association of University Centers on Disabilities. She is an expert on long-term services & supports, family support policy, and health care access for people with disabilities.

Cheryl PrayCheryl Pray is a 20-year veteran in nonprofit management whose career is rooted in advocating for people with disabilities and those who support them. She began as a case counselor for people with disabilities, helped shape the ADA, and is the current CEO of ARRM in MN.

Nicole RandNicole Rand, Program Director with Exceptional Persons, Inc. in Waterloo, Iowa, has served as an advocate to advance community inclusion for persons of all abilities through her work at EPI and participation on the Iowa Association of People Supporting Employment First (APSE) board where she currently serves as Chapter President.

Kim Ray is the Executive Director of Genesee Lake School, where she oversees residential, day school, and respite services. She holds a B.S. degree from the University of Wisconsin-Whitewater, and a M.S. degree in Rehabilitation Psychology from the University of Wisconsin-Madison.

Erin RiehleErin Riehle, MSN, RN is a national leader in promoting employment opportunities for people with disabilities. She is a founder and Director of Project SEARCH, an employment and transition program that has received national recognition for innovative practices. Erin Riehle began her career at Cincinnati Children’s Hospital Medical Center as a staff nurse in the pediatric intensive care unit and advanced to clinical director of the emergency department.

Andrew Ritter, Jr.Andrew Ritter, Jr. is a Senior Associate at Capital Associates, Inc., a leading Pennsylvania government relations firm. With nearly a decade of experience in the legislative and executive branches of state government, he now operationalizes the government relations strategy for Pennsylvania Advocacy and Resources for Autism and Intellectual Disability (PAR).

Leah Rummel is currently the Vice President of Strategic Account Management for the UnitedHealthcare Community Plan of Texas. She has over 35 years of experience working in the health industry, and has been with UnitedHealth Group since 2005.  Leah’s expertise is focused in legislation, policy, relationships, Medicaid managed care and quality for individuals with ID/DD.

Lori SedlezkyLori Sedlezky is an Independent Consultant at SEEC. Her experience in the disability field includes DSP workforce development, management, qualitative research, and advocacy and policy analysis.  Lori worked at the Research and Training Center on Community Living, ICI, and holds a Masters in Social Work from the University of MN.

Valerie Sellers is the CEO of the New Jersey Association of Community Providers. NJACP represents 54 provider agencies serving the IDD community. Previously Ms. Sellers was a Senior VP of Planning & Research at the NJ Hospital Association with one of her major responsibilities being managed care.

Thalia Simpson-ClementThalia Simpson-Clement is the Chief Operating Officer for St. John’s Community Services, a private non-profit organization, headquartered in Washington, DC. She is responsible for the oversight and technical support of program operations in DC, PA, DE, TN and VA. Services offered include: Employment, Day Support, and Community Living services.

Stan SobyStan Soby is Vice President for Public Policy and External Affairs at Oak Hill, a lifespan service provider in Connecticut. Stan started as a volunteer, worked as a DSP for three years, then joined Oak Hill as a teacher. He has held a number of positions supporting Oak Hill’s Mission.

Chris SparksChris Sparks is an Iowa native. He received his BA in Psychology from Graceland University and later a MPA from UMKC and his MSW from UNI. Chris started with EPI in 1991 and became the Executive Director in 1998. Chris has served ANCOR in leadership roles for over 15 years.

Mary Anne TolliverMary Anne Tolliver has a lifetime of experience supporting people with I/DD. She is passionate about working with individuals who are aging, and supporting them through end-of-life decisions, sudden death, end stage dementia, and other serious illnesses. Additionally, she has extensive experience collaborating with medical, hospice, and government entities.

Laura Vegas has more than 24 years of experience in the field of intellectual and developmental disabilities.  Previously, Laura was the Director of Employment and Community First CHOICES and Select Community for BlueCross/BlueShield of TN and Assistant Commissioner for Policy and Innovation for the TN Department of Intellectual and Developmental Disabilities.

Chad VonAhnenChad VonAhnen is Executive Director at Johnson County Developmental Supports. He has a bachelor's in Criminology from the University of Northern Iowa and his MPA from Drake University.  Chad has over 20 years’ government experience in Kansas and Iowa. He and his wife, Louisa, have three children, Lauryn, Bennett and Bryce.

Shirley WalkerShirley Walker is the President and CEO of PAR since 1991. Her career began as an educator in the greater Los Angeles area, then in PA as Assistant Superintendent of a school district. Prior to PAR she was the Commonwealth’s Deputy Secretary of the Office of Children, Youth and Families.

Tom WildsTom Wilds has provided technical support on Provider Transformation to numerous agencies as a Subject Matter Expert for ODEP. Tom Wilds retired as CEO/President of St. John’s Community Services, a historic non-profit where he closed its workshop, sold its facilities and moved to community based support for people living with disabilities.

Barbara Williams-StewartBarbara Williams-Stewart is a clinical social worker specializing in Grief Therapy for individuals with ID/DD and families. She works for The St. Louis Arc, teaches at Webster University, and provides counseling for college students. Barbara is also the founder of The Belle Center, an inclusive early childhood program.

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