President/CEO

Position Summary

The LSI President/CEO is charged with promoting the mission, vision and values of the agency related to the provision of health and human services in Iowa, in alignment with the ELCA (Evangelical Lutheran Church in America). The President/CEO is responsible for stewardship of the organization’s human and financial resources; strategic direction of the agency, subject to approval by the Board; and the assurance of the highest quality of care services.

In collaboration with LSI Board and management, the President/CEO must be able to provide servant leadership and direction to the organization that will ensure both its ongoing commitment to mission and its continued viability in the context of a changing and challenging environment. The President/CEO provides leadership and direction in the creation and maintenance of a work environment that attracts, retains and empowers employees, creating an environment that supports their continued professional development.

Qualifications

• Must have a completed master’s degree in a qualifying field; MSW preferred.
• Ten years of full-time, progressive management experience in a multi-site, multi-service human service organization preferred, with a minimum five years of executive leadership experience required.

Roles & Responsibilities

Visionary Leadership (creating the vision, generating results, change management)

• Provide leadership in establishing relevant, meaningful and effective organizational principles, standards, structures and values.
• Develop and assess the annual strategic plan for LSI on an ongoing basis.
• Deliver organizational results that meet or exceed strategic objectives and benchmarks.
• Through both personal example and professional leadership, demonstrate an unwavering commitment to the mission and values of LSI.
• Model exemplary ethical standards and comportment both within the organization and externally.

Executive Management (business planning, financial management, systems thinking, problem solving)

• Responsible for the stewardship of agency resources, including development, implementation, and maintenance of agency budget goals.
• Guide the leadership team in the achievement of the highest operational standards and efficiencies.
• Promote continuous quality improvement and service delivery that are aligned with LSI’s mission, vision and values.
• Responsible for oversight of designated contracts and agreements, including monitoring for compliance, performance measures, progress reporting, and financial performance.
• Ensure that the organization maintains active accreditation from a nationally recognized accrediting body.

Interpersonal Effectiveness (emotional intelligence, communication, relationship management)

• Achieve organizational alignment with strategic objectives through leadership, communication and transparency.
• Demonstrate servant leadership through an inclusive approach, active listening and team-building with staff, partner organizations and other stakeholders.
• Talent Management

The CEO is responsible for:

• Ensuring a technically proficient, professional workforce.
• Ensuring a positive work culture that fosters professional growth and motivates staff throughout the organization.
• Providing direct supervision and leadership to the LSI executive staff team.
• Fostering equity, diversity, and inclusion to ensure a workforce that reflects at all levels of the organization the diversity of the people LSI serves.

Stakeholder Relationships

The CEO assumes primary responsibility for maintaining strong relations with various internal and external constituents, including in the following areas:

• Represent LSI in external fora, including with partner organizations.
• Ensure LSI is regularly and positively represented to the public, including constituencies and governmental and regulatory agencies. Nurture relationships with state funding agencies. Utilize feedback from funders to build strong, healthy partnerships.
• Strengthen the agency’s relationship with the Iowa Synods of the ELCA congregations and pastors, enhancing their opportunities for financial and volunteer involvement by creating programs that match their interests and capabilities with agency, client and community needs.
• Represent LSI in its efforts to develop collaborative working relationships with other providers; health associations; other Lutheran social ministry organizations; professional societies; business and political leaders; governmental agencies and organizations, and other key stakeholders.
• Understand and promote the agency’s advocacy plan. Actively advocate at the local, state and national levels to help shape public policy.
• Actively participate in donor relations and the organization’s fundraising activities.

Relations with Board of Directors

• Keep the LSI Board of Directors informed and engaged, to allow them to effectively and efficiently perform their fiduciary and governance duties.
• Report to the Board of Directors and serve as the interface between LSI and the board.
• Work collaboratively with the board to ensure that annual and long-term strategic objectives are met.
• Understand and effectively operationalize the tenets of the board policy manual.
• Keep the board apprised of regulatory, policy, and funding trends to position the agency to continue to adapt and thrive.
• Maintain regular and ongoing communication to build strong relationships with the entire board, providing support to members in the fulfillment of their functions.

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