Capitol Correspondence - 06.08.21

ACL Resource: Identifying Elder Abuse

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Because many of our members support older individuals with disabilities, we share this announcement from the Administration for Community Living:

NORC Webinar: Resuming In-Person Visits During COVID-19: Tips for Identifying Trauma, Potential Abuse, and Supporting Residents

Friday, June 18, 3:00-4:30 PM ET

Webinar Registration

In recognition of World Elder Abuse Awareness Day (WEAAD), join the National Long-Term Care Ombudsman Resource Center (NORC) to learn how to identify and respond to signs of trauma and potential abuse or neglect, and support residents as Ombudsman programs resume in-person visits during the COVID-19 pandemic.

Dr. Laura Mosqueda, an expert on elder abuse and neglect, will provide tips for Ombudsman programs conducting in-person visits and how to identify signs of trauma in response to isolation and loss during the pandemic and potential signs of abuse and neglect. She will also share recommendations for supporting residents and available resources. As an accomplished physician and researcher, Dr. Mosqueda has testified in front of Congress and has been invited to the White House several times to discuss elder justice initiatives. She has taken the lead on landmark studies to identify forensic markers of abuse and neglect and serves as a volunteer representative for the California Long-Term Care Ombudsman program.

Attendees will also hear from two Ombudsman program representatives as they share their experiences resuming in-person visits, including their observations during reentry and how they supported residents. They will also share tips for visits, lessons learned, and successful practices.


  • Dr. Laura Mosqueda, Dean, Keck School of Medicine of University of Southern California (USC), Professor of Family Medicine, Keck School of Medicine of USC, operates the National Center on Elder Abuse (NCEA).
  • Karen Jones, Chair, National Association of Local Long-Term Care Ombudsmen (NALLTCO), Executive Director/Program Manager Long Term Care Ombudsman Services of San Luis Obispo County, California Long-Term Care Ombudsman Program.
  • Jane Brink, Regional Ombudsman, Minnesota Long-Term Care Ombudsman Program.

Funded by ACL, NORC provides support, technical assistance, and training to State Long-Term Care Ombudsman Programs and their networks. The NORC website is filled with resources and news from Ombudsman programs to support and inform other programs across the country.