Capitol Correspondence - 08.09.19

Retail Industry Increasing Wages, Benefits in Response to Workforce Shortage and State / Local Wage Laws

Share this page

ANCOR is sharing this article by Bloomberg Government because the retail industry has been a competitor for labor for disability supports. That is because disability supports are mostly funded by Medicaid, which sets fixed, non-negotiable rates for supports which in turn limit wages in that occupation. This is causing a workforce crisis with serious consequences for individuals with disabilities. Interestingly, retail jobs are increasing wages to combat competition from other job models.

As written by Bloomberg Government:

“Despite an industry shakeout that’s been dubbed the retail apocalypse, store workers who have hung in there are seeing better pay than a generation ago, even with inflation.

Minimum wage increases by states and across major chains, like Walmart Inc. and Target Corp., coupled with a tight labor market, have jump-started the income gains. Average hourly earnings for 13.4 million non-supervisory retail workers surged 5.1% last year for the biggest advance since 1981, according to the U.S. Bureau of Labor Statistics. And they’ve kept rising, hitting $16.65 an hour in July. When adjusted for inflation, that’s the highest level since December 2003.


Retailers are still vying for workers amid historic low levels of unemployment, even with the falling total payrolls. The gig economy, powered by firms like Uber and TaskRabbit, has sucked away a lot of potential retail workers with its flexible be-your-own boss appeal. That’s pushed retail job-opening rates higher than in other industries, a development that has also helped boost wages faster. Hourly pay for all non-supervisory workers rose 3.5% last year.


And while retail associates have made recent gains, they still earn much less than hourly workers in many other sectors. They are now making 29% less than the average for all non-supervisory employees, just a marginal improvement from 30% a decade ago. Inflation-adjusted retail wages also still have a ways to go to surpass their levels in the 1970s, even as pay for hourly workers in general last year finally passed their inflation-adjusted 1973 peak. 

Retailers are also boosting benefits, like parental leave and college tuition, while scouring the masses for candidates. Department-store chain Kohl’s Corp. is lowering its minimum hiring age by a year to 16 to attract more candidates. Others are giving higher consideration to ex-cons. Chains like Home Depot Inc. have simplified the application process down to texting.

As the largest employer of hourly workers in the country with about 1.5 million associates, Walmart has been a major catalyst. The retailer boosted its minimum hourly rate to $9 an hour in 2015 and has since pushed it to $11. Meanwhile, Target upped the ante on its rival by hitting $13 an hour in June, which is part of a commitment to reach $15 by 2020.


Over the past few years, states—mostly led by Democrats—have boosted minimum wages while the federal standard remains stuck at $7.25 an hour. California, Colorado, Arizona, Maine, Massachusetts, New York, Oregon and Washington state are all at $11 or $12 an hour. And more increases are on the way.”