The State of America's Direct Support Workforce Crisis 2026
New data reveal little sign of meaningful progress ahead of impending wave of funding cuts.
Explore the Research
Penn-Mar Human Services
Location
Freeland, MD
Salary Range
$160,000 - $200,000
Position Summary
Make a Lasting Impact Through People Strategy
Penn-Mar Human Services is seeking a strategic, collaborative Chief Human Resources Officer (CHRO) to lead our people strategy and Human Resources function. Reporting to the President and Chief Executive Officer, the CHRO serves as a trusted advisor to the Leadership Team and ensures that our workforce, culture, systems, and practices support Penn-Mar’s mission and long-term success
Position Details
- Schedule: Full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m.: Evening work on occasion.
- Travel: Minimal travel in Maryland and Pennsylvania.
- Work environment: Professional office setting with standard office equipment.
- Confidentiality: This role requires discretion and careful handling of confidential information.
This executive full-time opportunity includes:
Salary Range: $160,000 – $200,000 per year plus bonus potential
Competitive Benefits package with:
- Medical, Rx, HRA, FSA, Dental, Vision, Life Insurances
- 403b (Retirement Plan) & 457 Plan
- Short- and Long-term disability insurance
- Paid Time Off (PTO) and 12 Paid Holidays
- Executive Perks
Qualifications
What You Bring
- Master’s Degree preferred / bachelor’s degree required in human resources, organizational development, or a related field.
- At least 10 years of Human Resources experience, including five years in a senior HR supervisory role;
- Current HR certification; SPHR or an equivalent senior-level credential is preferred.
- Demonstrated success leading diverse teams and developing HR strategy, policies, programs, and systems, including organizational design and change leadership.
- Strong knowledge of federal and state employment laws and HR compliance practices.
- Excellent written, verbal, interpersonal, analytical, critical thinking, and organizational skills.
- Commitment to driving a culture of belonging, inclusion, and person-centeredness.
- Ability to serve as a trusted advisor across the full range of Human Resources matters.
- Experience with strategic planning, multi-state operations, and board interaction is preferred.
- Human Service or healthcare industry experience is desirable but not required;
Roles & Responsibilities
What You’ll Do
- Develop and execute Human Resources strategic objectives.
- Advise the President and CEO and Leadership Team on workforce planning, succession planning, organizational effectiveness, and team member matters.
- Lead the Human Resources team and oversee talent acquisition, team member relations and engagement, learning and development, compensation, benefits, HR technology, recognition, organizational development, and workforce analytics.
- Develop and implement agency policies, procedures, recruitment and retention strategies, and effective team member relations processes.
- Ensure compliance with federal, state, and local employment requirements and oversee related EEOC and Department of Labor matters, claims, and complaints.
- Lead the design and administration of competitive compensation and benefits programs and manage broker and third-party relationships.
- Oversee HR technology, HR process and systems improvement, HR business intelligence and KPI’s, and analytics to support informed decision-making.
- Develop and manage the Human Resources budget and support compliance with payroll and Department of Labor requirements.
- Serve on the Retirement Committee with fiduciary responsibility for the 403(b) plan.
- Partner with Finance in the annual review of insurance and risk management programs, including workers’ compensation.
- Contribute to organization-wide policy and strategy as a member of the senior leadership team.