Operations Executive Director

Position Summary

Are you interested in working for a company that makes a difference? If so, Keystone Human Services has an exciting opportunity for an Operations Executive Director. This is a hybrid position based out of Harrisburg, PA area.

The Operations Executive Director support the business development efforts of Keystone Human Services by overseeing and managing the day-to-day operations associated with acquisitions. The Operations Executive Director will also provide operational leadership in existing Keystone Human Services Divisions as assigned.

Qualifications

Requirements –

• Bachelor’s degree in relevant field. Advanced degree preferred.
• Ten (10) years progressive experience overseeing Intellectual Disability, Autism and/or Mental Health residential and community-based services.
• Experience leading or working in Intellectual Disabilities operations preferred
• Supervisory and demonstrated management skills required.
• Experience developing and implementing plans for operational infrastructure of systems, policies, processes, and staff a must.
• Excellent communication, influencing and relationship-building skills.
• Highly developed teamwork skills, commitment to working collaboratively across departmental boundaries to achieve goals and build cohesiveness, while valuing individual perspectives and contributions.
• Computer proficiency in MS Office and able to learn other software as needed.
• Ability to pass required background checks and clearances.
• Valid driver’s license
• This role will require routine travel across the country ranging from a couple days to a few weeks at a time as needed

Roles & Responsibilities

Responsibilities include but are not limited to –

• Maintains thorough knowledge of and is content expert on primary service lines where expansion is most likely to occur.
• Supports business development activities including providing local, on-site, executive level operational leadership during a merger or acquisition. Supports and onboards new leadership in the service area.
• Performs various management roles for other Keystone Human Services’ Divisions as directed by the Vice President of Operations and Business Development.
• Assists with the review and exploration of business development opportunities.
• Establishes and maintains relationships with government entities, development agencies/organizations, Managed Care Organizations (MCO) and other potential funders in collaboration with senior leadership.
• Research and monitors RFP offerings and supports the process for proposal selection and proposal writing.
• Ensures the planning, coordination and development of services aligns with established organizational goals and processes and philosophy of support.
• Assures compliance with relevant regulatory and legal requirements.
• Develops and facilitates timely and effective communication of relevant information with appropriate personnel.
• Maintains ongoing communication with Leadership regarding assigned service line operations.

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