Posted — 03.23.23

Regional Director Operations- Disabilities / Human Services

Vancouver, WA
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Position Summary

Dungarvin is a national organization of privately owned companies that are dedicated to providing high-quality, community-based support to people with intellectual and developmental disabilities, people who are faced with mental health, behavioral or significant medical challenges, and to children and their families.


Competitive pay at $150,000-170,0000 with Bonus Plan eligibility
Innovative and collaborative environment.
Hybrid remote work environment (when not traveling)
401(k) plan with company match
Generous that increases with tenure
Sick Leave up to 7 Days (For applicable states)
Pet Insurance
Medical, Dental, and Vision plans (Domestic partners eligible for Dental)
Company provided hardware and cellphone stipend
Verizon Wireless and Dell discounts
Monday- Friday 8:30 AM- 5:00 PM (FLEX) however travel is to be expected a couple of weeks a month excluding local travel.
Candidate should anticipate extensive travel (mileage reimbursement)

Roles & Responsibilities

Oversees the operations of assigned region in relation to implementing national and region-specific goals. While reviewing licensing surveys, incidents, investigations, quality assurance, and staff performance.
Oversee the operations of the Region and manage combined revenues of $65 million or more. you will be responsible for the financial performance of the region; implement strategies to maximize revenue, attain operational efficiency and drive profitability; working in conjunction with owners, senior management teams, and National Central Office (NCO).
You will provide leadership and develop a strategy for maximizing growth within the region; implement business plans to grow census, and improve occupancy and utilization in core services. Continually assess the different services in the region to determine and cultivate new business (in current and potential business segments). Implement strategies to maximize revenue and profitability and attain operational efficiency.
Oversees the development and implements quality enhancement strategy and drives quality initiatives, to maintain compliance with national and state regulatory standards with proactive strategies to meet or exceed compliance.
You will provide leadership to State Directors and state support teams; implement best employee practices; oversees safety strategy; Quality assurance and addition to retaining top talent; develops state and regional leadership teams
Provides leadership and oversees region implementation of incident management protocol; ensures timely incident reporting; reviews trends, and develops/ implements proactive and corrective responses.


Bachelor’s degree in human services field (Psychology, Counseling, Allied Health, Educational Psychology, Sociology, Human Services, etc.)
Minimum of 7-8 years of human services industry experience, specific to Developmentally Disabled populations. Combined with 4 years of progressive senior-level management experience.
Must have financial management skills and budget experience in excess of 20 Million dollars as well as be personally accountable for the P&L.
Prior experience and knowledge working with ID, DD, IDD, ICF, HCBS, CIIBS, MR or Medicaid Waivers.


Managed care experience
Experience managing the following settings: Group homes, vocational, children’s residential (OAT), Residential, and housing stabilization programs.
Knowledgeable and adaptable to new software technologies; as well being an intermediate level user of basic software like: Excel, Word, Outlook and Powerpoint.

Additional Information (optional)

Having recently acquired business you will be critical to the integration of the Dungarvin processes, systems, and best practices. While still striving to deliver great results with continuous improvement; and being comfortable with bringing new ideas and concepts to the table.
You are a road warrior and thrive in building relationships both internally as well as externally.
You are looking for an opportunity to shape the future of the region as we continue to grow organically and through acquisition.
You enjoy working on challenging ideas and are not afraid to jump in and drive those ideas to their conclusion.
You enjoy staying apprised of the latest County, State, and federal laws and regulations is pertinent to the success of the region.
You are data-driven and like to base discussions on the merits of data while being tactful and diplomatic
You enjoy working with teams and are always looking to develop their skills.