The State of America’s Direct Support Workforce Crisis 2022

The longstanding direct support workforce crisis, exacerbated by the COVID-19 pandemic, has led to closures of critically needed services and a denial of access to community-based supports.
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Posted — 11.01.22

Vice President

The Arc of Bristol County, Inc.
Location
Massachusetts
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General Description: The Arc of Bristol County, Inc. is looking for an energetic, self-directed individual to join our agency as a member of the Senior Administrative Team. The Vice President will have overall strategic and operational responsibility for programs funded in part by the Department of Developmental Disabilities, MassHealth, RI DHS, and third party insurers.

Minimum Qualifications:

All candidates should have demonstrated leadership and relationship management experience with a strong history of success managing funder relationships.

Other skills/qualifications include:

  • LICSW/BCBA required, preferably in Massachusetts and Rhode Island
  • Minimum of 7 years administrative or Human Service management experience including supervision of staff
  • Demonstrated organizational, interpersonal, communication, and leadership skills
  • Knowledge of I/DD service delivery systems in Massachusetts and Rhode Island
  • Excellent written and verbal communication skills, including emails, technical writing, conflict management and strong phone etiquette

Job Responsibilities:

Strategy

  • Lead the development, implementation, and review of Strategic Plan initiatives applicable to Child, Family, and Clinical Services
  • Guide the direction of the agency through active participation in Board, Senior Administrative and front-line staff level meetings
  • Explore opportunities for revenue generating expansion activities to support existing programs and growth in accordance with agency’s mission and vision
  • Work in collaboration with the Senior Administrative Team to integrate cross-program initiatives in the areas of fundraising, staffing, retention, finance, and quality
  • Support BIPOC and ADEI initiatives to promote full inclusion and diversity

Management and Program Leadership

  • Ensure ongoing programmatic excellence through the design and utilization of systems and processes across organization
  • Manage and coach a strong team of program/project managers and human service professionals through development of core competencies, training, and empowerment
  • Possess the ability to manage and work collaboratively with diverse groups of people
  • Serve as lead staff for designated Board and agency committees
  • Assist Program Directors in facilitating and maintaining a collaborative partnership with the area and regional offices of state funding agencies, and serve as a liaison as needed
  • Through direct reports, responsible for oversight of agency and program accreditation, licensures, and compliance for CARF, DDS, and DHS licensure
  • Manage regulatory compliance for the agency as applicable to designated service
  • Responsible for the Quality Assurance and improvement initiatives of the agency, with the ability to identify and evaluate quality indicators as well as compliance with quality assurance standards
  • Ensure established program integrity systems are followed and upheld
  • Provide Clinical/Behavioral Oversight for applicable agency services
  • Provide direction, oversight, and assistance within the following services:
  • Massachusetts: Family Support, Adult Family Care, Guardianship, Behavioral Support and ABA services
  • Rhode Island: Children and Adult Behavioral Services

Communication and Relationships

  • Represent agency at the local and regional level with funding sources, state and federal agencies, donors, and legislators
  • Ensure that policy, advocacy, and legislation are evaluated and leveraged for maximum community and organizational impact
  • Cultivate and manage existing relationships with funders and partner organizations
  • Prepare and submit proposals to state agencies and other funding sources in response to Requests for Responses, in collaboration with the President & CEO and Program Directors

Others duties as assigned by President and CEO

Employment compliance with the Americans with Disabilities Act.

The physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The employee is regularly required to use hands in order to handle or feel objects, tools and controls; reach with hands or arms, stoop, kneel talk and hear.  The employee is required to stand, walk and sit and may occasionally be required to lift/transfer up to 50/70 lbs. alone or occasionally up to 200 lbs with the assistance of other staff.  Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.