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Connections - 03.30.20

Interview: How My Agency Survived EVV

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by Theron Kithcart, Senior Agency Consultant, MITC

Theron Kithcart, Senior Agency Consultant, MITCLouisiana was one of the first states to implement Electronic Visit Verification (EVV). After two failed attempts prior to 2016 — using Sandata and First Data — the state introduced a third system, LaSRS, which has gone live. Like many states, Louisiana adopted the “data aggregator plus provider choice” model for EVV.

People Centered Support Services serves individuals in northeastern Louisiana through a wide range of Home and Community-Based Services programs. Greg Scott is their hands-on Executive Director who was tasked with understanding all of the details of EVV.

MITC’s Theron Kithcart sat down with the Greg to discuss EVV, and how his agency handled the need for a compliant system, and the importance of finding a compliant and reliable EVV solution.

Find out “How My Agency Survived EVV” by checking out this interview or podcast!

Theron Kithcart is the Senior Agency Consultant with MITC. He has worked closely with agencies throughout the US & Canada during his 15-year tenure at MITC. Theron helps agencies select the most appropriate workforce management solution for their needs, whether it is for clients or staff.