As human services organizations face growing pressure from value-based reimbursement, outcome accountability, and industry consolidation, the ability to leverage data has become a critical competitive advantage.
ANCOR member Mainstay Life Services, a leading Pennsylvania provider of services for individuals with intellectual and developmental disabilities, demonstrates how a data-driven culture can drive success in multiple high-stakes environments.
Join CEO Kim Sonafelt as she shares how Mainstay’s commitment to measurement, accountability, and performance positioned the organization to excel under Pennsylvania ODP’s Performance-Based Contracting model and ultimately become an affiliate of Keystone Human Services.
Through data, Mainstay was able to demonstrate operational excellence, quality outcomes, financial strength, and strategic discipline—making it both a high-performing provider and an attractive partner.
Attendees will learn how Mainstay built a data-driven culture, which metrics mattered most, and practical strategies for using data to strengthen organizational performance, succeed in value-based reimbursement, and enhance long-term strategic value.
Presenters
Bob Hitson, Partner & Chief Growth Officer, The BI Collaborative
Kim Sonafelt, Chief Executive Officer, Mainstay Life Services
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