Night Owl

Staffing-related challenges felt by providers across the nation have created obstacles to serving more individuals with I/DD, enhancing quality of care, and fulfilling the expectations of the HCBS Final Settings Rules, especially as it relates to individual choice of setting and services received.

Last year, ANCOR issued “The State of America’s Direct Support Workforce Crisis 2024,” in which providers surveyed reported on the extent of the impact of the persistent staffing crisis. To quote a few “Key Findings”, “90% experienced moderate or severe staffing challenges in the past year”, “69% reported turning away new referrals,” and “39% were discontinuing programs/services.”

Many of the proposed solutions to the current workforce challenges focus on the workforce itself. However, Remote Supports services, like those provided by Night Owl Support Systems (NOSS), help providers tackle these challenges in a different way: by increasing the independence of the individuals a provider supports. NOSS’ industry leading Remote Support services offer individuals with I/DD personal choice and greater independence while simultaneously offering providers relief from their staffing challenges.

For over 20 years, NOSS has been at the forefront of integrating technology into support services, and they remain committed to offering person-centered care utilizing a system that focuses on individual privacy, independence, and the gradual transition from traditional staffed services to alone time.

By providing a technological infrastructure that fosters self-sufficiency, NOSS creates environments where individuals can enjoy supported alone time, leading to a deeper sense of autonomy and empowerment.

Key Benefits of NOSS Remote Supports

• Enhancing Independence: The system empowers individuals within the I/DD community to take responsibility for their daily tasks, promoting independence.
• Privacy and Security: The system ensures that privacy is respected while monitoring essential activities in real-time.
• Reducing Workforce Strain: NOSS services also help address the Direct Support Professional (DSP) workforce shortage by augmenting existing service provider capabilities. This allows providers to serve a larger number of individuals, ensuring consistent care even amid workforce challenges.

NOSS’ reputation for blending advanced technology with compassionate care allows individuals to increase their independence while ensuring their safety and support needs are met.

For more information visit us at nossllc.com.