National Core Indicators (NCI) issued its 2020 Staff Stability Survey Report and COVID-19 Supplement. The NCI is a collaboration between the National Association of State Directors of Developmental Disabilities Services, the Human Services Research Institute, and state developmental disability agencies to collect comprehensive data on the direct support professional (DSP) workforce. The survey collected data from 26 states plus the District of Columbia, encompassing information from 2,987 providers.
This publication includes germinal data from the start of the pandemic, including new demographic breakdowns and demonstrative increases in vacancy and turnover. Key findings are below.
The weighted average turnover rate for DSPs in 2020 was 43.6%, ranging from 26.7% to 79.5% among the states surveyed.
Across all service types, responding agencies paid a median hourly wage of $13.36.
Tenure of DSPs
Of the DSPs employed by respondents as of Dec. 31, 2020:
15.4% had been employed for less than 6 months
14.3% had been employed between 6 and 12 months
18.7% had been employed between 12 and 24 months
12.5% had been employed between 24 and 36 months
39% had been employed 36 months or more
Of the DSPs who left employment between Jan. 1, 2020 and Dec. 31, 2020:
28.9% had been employed for less than 6 months
18.8% had been employed between 6 and 12 months
16.3% had been employed between 12 and 24 months
7.9% had been employed between 24 and 36 months
16.2% had been employed 36 months or more
Demographics of DSPs
Agencies reported the following average racial/ethnic breakdown of their DSP workforce:
37.3% Black or African American
Agencies reported the following average breakdown of gender identity of their DSP workforce:
5% Don’t know gender identity
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